Operations

• End-to-end project management of the Gainsight migration, including timeline, dependencies, risk management, and stakeholder communication
• System / data discovery: Document current-state workflows, objects, reports, playbooks, and automations
• Solution design: Recommend the future-state architecture within HubSpot or the chosen CSP
• Data model & schema design: Define tables, associations, and field mappings
• Migration execution: Lead data cleansing, ETL prep, QA, and validation
• Platform configuration: Build workflows, automations, health scoring, dashboards, playbooks, and reporting
• Integration oversight: Work with internal teams or contract developers to oversee integrations
• Cross-functional enablement: Provide documentation, training materials, and post-launch QA
• Reporting & analytics: Create dashboards and insights for CS and leadership track adoption, risk, and customer outcome

CS Operations Consultant

Sales Compensation & Operations Consultant

Global Director – Grid Services Operations

Global Director – Grid Services Operations

Operations Analyst

Operations Specialist