Vice President, Professional Services

Bonterra

Vice President leading professional services for a technology company that supports nonprofits. Managing global teams, driving service innovation, and overseeing financial performance.

Posted 7/24/2026full-timeRemote • California, District of Columbia, Virginia • 🇺🇸 United StatesLead💰 $228,000 - $265,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in leading Professional Services within a SaaS or technology environment, with a strong focus on developing AI-powered delivery tools and executing multi-year organizational strategies. Proven ability to build high-performing teams and influence at the executive level.

Highest-signal resume keywords

15+ Years Leading Professional ServicesSaaS ExperienceAI-Enhanced WorkflowsData and Analytical OrientationExecutive Influence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Services Delivery MethodologyPractice Structures DesignMulti-Year Strategy ExecutionService Offering DevelopmentP&L Management

Soft Skills

Team BuildingCollaborationCustomer Escalation Management

Tools & Technologies

AI-Powered Delivery Tools

Industry Keywords

Professional ServicesTechnology CompanySaaS

About the role

Key responsibilities & impact

Lead a globally distributed Professional Services organization
Own and manage the NPO Services P&L
Define and execute a multi-year vision for NPO Professional Services
Develop and launch new service offerings
Drive adoption of AI-powered delivery tools
Sponsor and manage major customer escalations and delivery engagements
Collaborate with Sales, Product, and Customer Success teams

Requirements

What you’ll need

15+ years of experience leading professional services within a SaaS or technology company
Proven ability to design and implement services delivery methodology and practice structures
Track record of building high-performing teams across geographical locations
Experience influencing at executive and C-Suite level
Ability to execute multi-year organizational strategy
Strong data and analytical orientation
Experience championing AI-enhanced workflows and technology-enabled delivery models

Benefits

Comp & perks

Comprehensive benefits package supporting health, well-being, and growth
Bonuses and incentives
Equity and stock options