Associate Fundraising Experience Consultant

Bonterra

Associate Fundraising Experience Consultant supporting nonprofit organizations in event preparations. Conducting consulting calls and advising on best practices in a remote role.

Posted 7/9/2026part-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $21 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer-facing consulting and event coordination, with a strong focus on nonprofit fundraising and effective communication. Proficient in CRM systems and adept at managing multiple priorities in a fast-paced environment.

Highest-signal resume keywords

Customer-Facing ConsultingEvent CoordinationNonprofit FundraisingCRM ProficiencyStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Event LogisticsRun of Show DocumentationFundraising Best PracticesNote-TakingAction Item Follow-Through

Soft Skills

Engaging CommunicationMentoringTeam CollaborationProcess OrientationProblem-Solving

Tools & Technologies

CRM SystemsProductivity ToolsEvent Management Software

Industry Keywords

NonprofitConsultingClient ServicesCustomer EngagementEvent Preparation

About the role

Key responsibilities & impact

Conduct structured consulting calls with nonprofit customers to guide them through event preparation, following a defined agenda while maintaining an engaging and conversational style.
Create detailed Run of Show documents in collaboration with customers to support onsite and virtual event staff, ensuring accuracy and completeness prior to event day.
Advise customers on fundraising best practices, OneCause product functionality, and event logistics to improve fundraising outcomes and overall experience.
Coordinate with internal departments — including operations, support, and event staff — to track event milestones and ensure timely progression through the pre-event workflow.
Document customer interactions, notes, and action items accurately and promptly within the CRM and other designated systems.
Identify and communicate to leadership opportunities to improve service delivery, product offerings, or consulting workflows based on patterns observed during customer engagements.
Advocate for customers by surfacing challenges, escalating issues, and notifying relevant team members of risks or opportunities identified during consultations.
Participate in weekly team meetings and internal communication platforms, contributing to shared knowledge and team alignment.
Support onboarding and skill development of new consultants through mentoring, shadowing, and sharing institutional knowledge as requested.

Requirements

What you’ll need

2+ years of experience in a customer-facing consulting, event coordination, nonprofit fundraising, or client services role.
Strong verbal and written communication skills, including the ability to facilitate structured conversations and deliver clear, concise documentation.
Proficiency with CRM systems, productivity tools, and the ability to learn new software platforms in a timely manner.
Ability to manage multiple concurrent priorities and deadlines in a fast-paced, customer-driven environment.
Strong process orientation with diligent note-taking and follow-through on action items.
Availability during core business hours to support customer calls and participate in scheduled team meetings.

Benefits

Comp & perks

Comprehensive benefits package that supports your health, well-being and growth.