Project Manager, Client Success
Sandler Partners
CloudPMP
Salary
💰 $58,700 - $90,000 per year
Job Level
Mid-LevelSenior
Tech Stack
CloudPMP
About the role
- The EA - Project Manager supports high-impact, cross-functional initiatives across NGP VAN’s Operations organization.
- This role is responsible for project managing work related to Pipeline Cloud and Pipeline Classic, two core data integration products, including platform migrations, conversions, and custom importer initiatives.
- The EA-Project Manager also owns the data dictionary for Pipeline Cloud and is responsible for drafting and managing internal Statements of Work (SOWs).
- This position ensures project execution is timely, coordinated across teams, and aligned with organizational priorities.
- Lead project management of work streams related to Pipeline Cloud and Pipeline Classic, technical conversions, workflow management, and system improvements.
- Coordinate development and operational timelines for custom importers associated with both products.
- Maintain and own the Pipeline Cloud data dictionary, ensuring definitions and processes are accurate and current.
- Draft, manage, and track internal Statements of Work (SOWs) for initiatives related to data product improvements, migrations, and infrastructure readiness.
- Define project scope, goals, deliverables, and schedules in collaboration with internal stakeholders.
- Facilitate clear communication and coordination between Support, Sales, Data Operations, and other teams as needed.
- Maintain documentation including project plans and status reports.
- Identify blockers, technical dependencies, and process gaps—and drive solutions with cross-functional partners.
- Support post-project reviews and help implement continuous improvement practices across technical workflows.
Requirements
- Proven experience managing complex technical projects involving multiple stakeholders.
- Familiarity with data integration products or SaaS platforms.
- Strong ability to write and maintain clear project documentation, including SOWs, timelines, and deliverables.
- Excellent communication and facilitation skills with both technical and non-technical audiences.
- Proficiency in project management tools (e.g., Jira, Confluence).
- Comfortable working across cross-departmental teams in fast-paced environments.
- 5+ years of experience in technical project management or operations roles.
- Experience working on software product implementation or system migration projects.
- Familiarity with CRM platforms, integration workflows, or data systems.
- PMP, Agile, or comparable certification preferred.
- Experience in political, campaign, or advocacy organizations preferred.
- Familiarity with NGP VAN and/or Pipeline Cloud/Classic platforms preferred.
