Claims Program Manager

Bon Secours Mercy Health

Claims Program Manager effectively managing complex medical malpractice claims for Bon Secours Mercy Health. Involves working with defense counsel, insurance staff, and conducting hearings and trials.

Posted 8/3/2026full-timeRemote • 🇺🇸 United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Expertise in managing complex medical malpractice claims, including pre-trial hearings and trials, while ensuring effective collaboration with defense counsel and adherence to organizational objectives. Proficient in analyzing claims, setting reserves, and implementing liability review programs.

Highest-signal resume keywords

Professional Liability Claims ManagementPre-Trial Hearing RepresentationClaims Analysis and Reserve SettingCollaboration with Defense CounselInsurance Certifications (CPCU/AIC/ARM/INS Institute)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ManagementReserve SettingClaims AnalysisPolicy ReviewDefense Counsel Effectiveness Analysis

Soft Skills

LeadershipOrganizational ManagementCommunication

Certifications & Qualifications

CPCUAICARMINS Institute

Industry Keywords

Medical MalpracticeProfessional LiabilityClaims HandlingMediationsArbitrations

About the role

Key responsibilities & impact

Manages complex and large exposure medical malpractice claims
Acts as the BSMH representative at pre-trial hearing, mediations, arbitrations and attends most trials
Manages staff in accordance with organizational objectives and goals
Manages the analysis of defense counsel effectiveness on an annual basis
Implements and tracks claims related to the Early Liability Review Program
Timely setting of accurate reserves based on formula
Works extensively with outside defense counsel to manage the claims
Manages policy reviews to assure appropriate scope of coverage within commercial policies

Requirements

What you’ll need

Bachelors
7 years handling Professional Liability Claims
Insurance Courses CPCU/AIC/ARM/INS Institute

Benefits

Comp & perks

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support