Labor Relations Manager

Bon Secours Mercy Health

Labor Relations Manager assisting in collective bargaining agreements and addressing grievances. Collaborating with leadership and union representatives to create positive labor relations.

Posted 5/15/2026full-timeWORK AT HOME • Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Assist with execution of labor relations functions, including, but not limited to, participation in grievance responses, arbitration and collective bargaining processes and labor-management meetings, as appropriate.
Communicate effectively with leadership and union representatives on a daily basis to create positive associate and union relations by addressing grievances appropriately by investigating circumstances surrounding the dispute, evaluate adherence to contract language and completion of resolution procedures and creating effective compromises.
Interprets and applies applicable labor and employment laws, regulations and standards at the federal and state level, in consultation with the legal department.
Identifies risk and potential company liability in case fact patterns and uses sound judgment in obtaining legal counsel when warranted.
Prepares cases for legal review and pending arbitrations, assist by completing risk analysis and providing recommendations.
Assist management during crisis situations such as work stoppages or labor disputes.
Collaborate with multiple stakeholders with differing points of view while maintaining confidentiality of complex and highly sensitive subject matter.
Make recommendations for policy changes or enhancements based on experience with prior situations; identify unproductive internal processes and recommend improvements.
Assists in the timely processing of inquiries from leadership and union representatives as outlined in applicable collective bargaining agreements.

Requirements

What you’ll need

Required Minimum Education: High School Diploma or GED
Preferred Education: 2 Year/ Associates Degree Specialty/Major: Human Resources
Combination of post-secondary education and experience in lieu of a degree.
Licensure/Certification Preferred: SHRM-CP, SHRM-SP /Labor Relations Specialist
Minimum Years and Type of Experience: 5 years in Business/Healthcare/HR/Labor Relations with proven career progression.
1 year experience in labor relations required.
Other Knowledge, Skills and Abilities Required: Excellent customer service, communications and interpersonal skills.
Excellent listening skills and ability to probe based upon responses provided.
Excellent oral and written communication skills including the ability to organize and present information in a clear and concise way.
Ability to build rapport and communicate challenging information effectively.
Skilled at interviewing employees, witnesses and supervisors to gather relevant case information, preparing detailed documentation and maintaining files in preparation for potential future claims.
Reasoning ability that includes strong problem solving and conflict resolution skills required.
Ability to maintain highly confidential information. Regular, dependable attendance and punctuality.
Knowledge of Federal and State Employment Law
Other Knowledge, Skills and Abilities Preferred: 5+ years’ experience in Employee and Labor Relations or related field
Functional (Hard) & Interpersonal (Soft) Skill Items – Required Advanced use of Microsoft applications
Interpreting information to make recommendations
Data and information interpretation
Influencing skills and buy-in creation
Leverage online tools for work
Critical Thinking
Interpret business context and understand business operations
Teamwork and Collaboration
Detailed tracking
Leadership
Create organizational design/change management plans
Root cause identification
Create, document and visually convey strategy
Relationship building and partnership at all levels of the organization
Executive level communication skills
Analyze business challenges and create solutions

Benefits

Comp & perks

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

labor relationsgrievance responsearbitrationcollective bargainingrisk analysislegal reviewemployment lawdocumentation preparationdata interpretationconflict resolution

Soft Skills

customer servicecommunicationinterpersonal skillslistening skillsproblem solvingconfidentialityteamworkcollaborationleadershipcritical thinking

Certifications

SHRM-CPSHRM-SPLabor Relations Specialist