Clinical Outcomes Manager – Population Health

Bon Secours Mercy Health

Clinical Outcomes Manager providing guidance and support for clinical integration initiatives at Mercy Health. Collaborating with care teams to enhance outcomes and process improvements in a value-based healthcare model.

Posted 4/24/2026full-timeRemote • Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Provides in-person guidance and support to the providers, care teams, and affiliates in clinical integration initiatives that supports the quadruple aim and allows the organization to thrive in a value-based health care model.
Completes In person and virtual rounds in the practices on a regular basis to communicate status reports, key drivers of change, leading or lagging indicators, and providing insights to providers and practices
Manages the review of clinical outcomes, patient panel management, and performance metrics for affiliates and employed physicians in the assigned market or Region’s network
Partners with providers and care team members to implement evidence-based protocols and other improvement initiatives based on the insights, monitors ongoing progress, document supports, identify resources, and engages care delivery team
Maintains being a professional role model in practice transformation and under leadership guidance, effectively engages and educates regional stakeholders on the elements, measures, tasks, and tools to be used to support various practice improvement activities
Conducts provider orientation and facilitates onboarding and offboarding of providers into the assigned network as related to panel management and other Clinical Integration key initiatives
Supports, encourages, and works closely with providers, their care teams and regional practice leaders to implement process and quality improvement activities and workflows necessary for successful participation in value-based agreements
Collaborates with Regional and practice staff to facilitate the market implementation of assigned network initiatives and facilitates process improvement activities in support of Clinical Integration initiatives
Conducts chart audits in support of annual quality composite audits with Affiliates not on Epic in support of Mercy Health Select and any other future distributions and chart reviews or quality audits under the direction of System or Regional clinical leadership for the purposes of supporting quality patient care and success in current and future initiatives
Facilitates provider remediation tracking and activities in collaboration with assigned network leadership and the assigned medical and quality leadership
Effectively engages in relationship management to support the ministry outcomes and delivery of care

Requirements

What you’ll need

Current RN Licensure accredited by Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), or Commission for Nursing Education Accreditation (CNEA) (preferred)
BSN Bachelors' of Science Nursing or related Healthcare field (required)
MSN Masters of Science Nursing, MBA, or Master’s degree in related Healthcare field (preferred)
5 year’s of experience in a healthcare setting including ambulatory offices, with previous management or leadership experience with Population Health or Value-Based Contract work including but not limited to: direct patient care, managing payer relationships or health systems outcomes (required)
Working knowledge and familiarization with process improvement models (such as PDSA and A3 ) (preferred)
Experience in value-based arrangements, clinical reporting packages (such as Milliman or Tableau) (preferred)

Benefits

Comp & perks

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

clinical integrationpatient panel managementperformance metricsevidence-based protocolsprocess improvementquality improvementchart auditsrelationship managementpopulation healthvalue-based contracts

Soft Skills

leadershipcommunicationcollaborationeducationengagementsupportguidanceprofessionalismfacilitationorientation

Certifications

RN LicensureBSNMSNMBA