FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
About the role
Key responsibilities & impact- Act as a key link between customers and internal teams, leveraging technical expertise and a solution-oriented mindset to enhance quality performance and deliver reliable, compliant products;
- Act as the technical point of contact for customers on quality, food safety, and product specifications;
- Manage customer technical requests and coordinate with internal teams (Quality, Plant QC, Regulatory, and Operations) to validate information;
- Handle customer and consumer complaints end-to-end, including root cause analysis and corrective actions;
- Support customer audits and technical visits;
- Prepare and maintain customer technical documentation;
- Monitor quality performance and contribute to continuous improvement of customer service processes.
Requirements
What you’ll need- Master’s degree in Food Technology or similar;
- 5+ years of experience;
- Knowledge of quality and regulatory standards ISO 9001, GFSI, HACCP (ISO 22005, MSC and Social Accountability are considered a plus)
- Advanced in MS365 Office;
- Professional proficiency in Italian and English (Spanish is considered a plus);
- Strong technical leadership and analytical thinking skills;
- Ability to manage projects and multiple priorities effectively;
- Clear communication skills and ability to work cross-functionally;
- Continuous improvement mindset with a strong focus on innovation.
Benefits
Comp & perks- Company canteen
- Remote Working: Standard business hours with remote working options available
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
food technologyquality standardsregulatory standardsISO 9001GFSIHACCProot cause analysiscorrective actionsproject managementcontinuous improvement
Soft Skills
technical leadershipanalytical thinkingclear communicationcross-functional collaborationsolution-oriented mindsetcustomer serviceinnovation focusability to manage prioritiesproblem-solvingcustomer relationship management