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About the role
Key responsibilities & impact- We're looking for a Community Manager to own and grow both our B2B and B2C communities. You'll set the standard for how we run community at Bolt, from how it's structured to the quality of conversations, content, and value users get from it.
- This role sits at the intersection of community, product, and education. You'll be in the community daily: responding, moderating, shaping conversations, and pulling out the insights that matter.
- You'll build and run our community ambassador program. You'll identify high-value contributors, recruit and nurture them, and create the structures that turn engaged users into genuine advocates.
- You'll also shape how community shows up inside the product itself, sourcing and curating the build artifacts, templates, and recipes that help users start faster and ship with confidence.
- This is a high-ownership, hands-on role. You'll build the strategy and execute it: writing the posts, running the programs, helping moderate the channels, and doing the unglamorous work necessary to scale the community.
Requirements
What you’ll need- Proven track record in building, scaling, and nurturing both B2B and B2C online communities. You haven't just managed communities, you've made them thrive
- Direct experience designing and running a community ambassador or advocacy program, including recruitment, onboarding, recognition, and quality management
- Experience managing large communities at scale (10K+ members), including hands-on work with bots, roles, moderation systems, and channel architecture
- Experience with artifact, template, or marketplace ecosystems. You understand what it takes to build and maintain a library of community-created assets, not just conversations.
- Experience designing and running community engagement and education programs (workshops, events, self-serve learning) that drive real user value and retention
- Strong product instinct and genuine enthusiasm for AI, web development, and the builder ecosystem. You understand how tools like Bolt.new fit into real workflows
- Excellent written communication. You can adapt tone across audiences while keeping a clear, consistent voice
- Strong editorial judgment. You prioritise signal over noise and focus on creating real value, not engagement for its own sake.
- Data-literate. Comfortable defining, tracking, and interpreting community and engagement metrics to guide decisions
- High ownership and self-direction. You take initiative, move with urgency, and hold a high bar for quality without waiting for permission
- Experience working in high-growth or early-stage environments where structure is still being built and priorities shift fast
- Strong organisational and project management skills. You’re able to balance the day-to-day tasks with longer-term strategic work
- Strong verbal and written English communication skills are required, as this role involves frequent collaboration with team members, stakeholders, and customers where English is the primary working language.
Benefits
Comp & perks- Health insurance
- Remote work options
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
community managementcommunity ambassador programcommunity engagement programsdata analysismoderation systemschannel architectureartifact ecosystemstemplate ecosystemsuser retention strategiesB2B and B2C community building
Soft Skills
written communicationeditorial judgmentorganizational skillsproject managementself-directioninitiativeurgencyadaptabilitycollaborationhigh ownership
