Boldyn Networks

Procurement

• Manage end-to-end procurement processes to ensure timely, compliant, and cost-effective acquisition of goods and services
• Participate in all procure to pay activities, including requisition review, purchase order creation, invoice resolution, and vendor onboarding coordination and management
• Prepare, enter and process purchase orders for materials, equipment, and services
• Partner with internal stakeholders to ensure accurate scopes of work and timely PO execution
• Monitor and maintain vendor compliance, including certificates of insurance and safety requirements
• Investigate and resolve problems associated with processing of invoices and purchase orders
• Assist with key stakeholder and department reviews to understand project needs and support procurement processes

Procurement Specialist

Chief Technology Officer

• Forge strong client relationships and deliver tailored IT consulting
• Drive strategic initiatives to help clients achieve their goals
• Lead proactive maintenance reviews to ensure the stability of core infrastructure
• Offer consultative advice on potential services to enhance clients' IT environments
• Document all client interactions and maintain comprehensive records of clients’ site
• Drive communication between clients and service members to ensure clarity on any additional services being implemented by Boldyn Networks

Campus Chief Information Officer – CIO

IT Support

• Serve as the first point of contact for technical support issues.
• Solve issues using a variety of methods including phone, online or in-person.
• Focus on assisting end-users with basic technical issues, such as software problems, hardware malfunctions, and connectivity issues.
• Tasks include troubleshooting, diagnosing, and resolving technical problems, providing instructions, and escalating issues to higher-level support if needed.
• Serve as a mentor for student workers in the department.
• Record incidents, solutions, and updates in a ticketing system.

Campus Help Desk Specialist

Support Engineer

• Overall responsibility for profit and loss (P/L) management related to Boldyn’s Convention Center regional business unit
• Creating and fostering relationships in the Convention Center sector
• Establishing and sustaining industry qualifications
• Leveraging business and market intelligence to target new clients and partnerships
• Negotiating contractual agreements through closure
• Hands on network administration configuring LAN/WLAN equipment
• Hands on cabling infrastructure setup to service needs of events and exhibitors
• Customer service and support for conventions, events, and other customers and their network needs

General Manager – Support Engineer, Convention Centers

Network Engineer

• Providing exceptional service to customers
• Working with Apogee to address end-user and network escalations
• Working with Apogee to coordinate client activities ( e.g. move-in)
• Responding to emergency outages promptly
• Monitoring, investigating and retiring equipment alarms
• Collaborating with local network partners to address escalated issues/situations ( e.g. virus outbreaks)
• Maintaining own schedule for onsite customer appointments within 24- 48 hour SLA
• Tracking and updating escalation tickets
• Working with Apogee on customer install activities as needed
• Seeing that Apogee’s policies and end-user agreement are upheld in your perspective region
• Generating reports as required
• Attending training events as required
• Other documentation and administrative duties as requested
• You’ll love this job if this describes you: Deeply ingrained self-motivation. You’re motivated to get work done. That means that you love efficiency and are driven to complete a project.
• Technical aptitude. Pick up on technical things quickly, and you are good at learning new products and new technologies . This specifically includes: reading blueprints, installing and configuring networking equipment, testing methodologies, and Internet connectivity troubleshooting.
• Service to others/customers. Listen to customers (internal and external), address their needs and concerns, and keep customers informed by providing status reports and progress updates.
• Deliver on service commitments, meet established or agreed upon deadlines, and maintain supportive relationships with customers.
• Taking initiative. Respond quickly and appropriately to requests that come to you from internal and external customers.
• Assume you’re wholly responsible for owning an issue to its conclusion (including solving the problem or escalating it in a timely manner ).

Procurement Specialist

Campus Chief Information Officer – CIO

Campus Help Desk Specialist

General Manager – Support Engineer, Convention Centers

Network Technician - Part-Time