Chief Operating Officer

Boldr

Chief Operating Officer translating CEO's vision into operations for Boldr, a global B-Corp providing meaningful work. Leading operational excellence and systems across diverse geographies.

Posted 7/15/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in senior executive leadership with a focus on financial performance, operating systems, and cross-functional collaboration. Proven ability to drive operational excellence, implement core systems, and lead change management in a multi-geo environment.

Highest-signal resume keywords

P&L OwnershipCross-Geo Operations LeadershipFinancial AcumenCore Operating Systems ImplementationChange Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial Performance ManagementOperating Systems ImplementationData AnalysisAutomationAI IntegrationBudget ManagementMetrics DevelopmentOperational StrategyClient NPS ManagementProcess Discipline

Soft Skills

AccountabilityCandourCuriosityCareLeadership

Tools & Technologies

HRISERPWorkforce PlatformsOperations PlatformsData Infrastructure

Certifications & Qualifications

B-Corp Certification

Industry Keywords

Multi-Geo OperationsEmerging MarketsTech-Enabled ServicesMission-Driven OrganizationESG Alignment

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Own how decisions get made at Boldr: who sets the bar, who owns the call, who carries it out. Keep decision rights clear so the business moves without stalling or reopening settled calls.
Build the operating cadence that keeps every function aligned: the reviews, the metrics, and the rhythm that turn strategy into delivery.
Make sure big commercial and operational decisions get real cross-functional scrutiny before they are committed, so no single function carries a decision alone.
Partner directly with the CRO to ensure revenue targets are funded by operational and financial reality, not aspiration.
Hold a clear understanding of key client relationships and the health of the revenue pipeline.
Ensure commercial commitments are operationally and technically deliverable before they are made, closing the gap between what is sold and what is built.
Identify and act on growth opportunities that align with Boldr's mission, margin, and systems capacity.
Own Boldr's operating technology stack; the platforms, tools, and integrations that run People, Finance, and Delivery across five geographies.
Set the systems roadmap: prioritise, sequence, and resource implementations (HRIS, workforce, and operations platforms) so they land and get adopted, not just bought.
Build the data infrastructure that gives the CEO and leadership a single, trusted view of performance: operational, commercial, and financial.
Drive automation and responsible AI adoption across the operation to lift productivity, quality, and margin.
Make systems readiness a precondition for scale: security, integration, and resilience built in, not bolted on.
Hold direct ownership of the operating P&L and budget. Make the resource and cost decisions inside operations that balance growth with responsible stewardship.
Own cost discipline and operating forecasts across the operating functions. Partner with the CFO on company-level planning, capital allocation, and reporting.
Give the CEO clear, candid financial visibility on operating performance, risks, and outlook.
Treat financial discipline as a standard, not a constraint, and make the operating numbers legible through better systems and data.
Through VP CX, own Boldr's delivery standard. Define what "great" looks like at scale and hold the organisation accountable to it.
Ensure client NPS, retention, and service metrics are managed proactively, not reactively; instrumented through reliable systems and data.
Act as the executive escalation point for high-stakes client issues, and ensure the system learns from every escalation.
Drive the continuous improvement of Boldr's CX practice as a competitive differentiator.
Build and maintain the operating infrastructure that supports growth without breaking culture or quality.
Own cross-geo execution: process discipline, systems readiness, and accountability frameworks across PH, ZA, MX, CA, and US.
Identify and resolve structural constraints before they become crises.
Ensure every geography feels resourced, connected, and clear on how it contributes to the whole.
Lead a high-performing senior team. Set the standard for how Boldr's leaders lead.
Model Boldr's values in how you operate: with accountability, candour, curiosity, and care.
Make the culture feel real in operations, not aspirational in documents.
Lead change well. Boldr is scaling fast, so this role owns transformation and change management: bringing people with you, not just rolling out new systems and structures.
Keep the CEO informed, not surprised; clear, timely reporting on performance, risks, and material decisions, backed by reliable data.
Represent operations at executive level when required; present with clarity and confidence.
Ensure regulatory and governance compliance across all operating geographies.
Maintain the integrity of Boldr's B-Corp certification in how operations are structured and run.

Requirements

What you’ll need

12+ years of senior executive leadership, including direct accountability for financial performance and operating systems.
Proven experience leading multi-geo operations across different cultures and jurisdictions, ideally including emerging markets.
Direct P&L or budget ownership at meaningful scale in a services, tech-enabled services, or high-growth environment.
A track record of selecting, implementing, and scaling core operating systems (HRIS, ERP, workforce, or operations platforms) and getting them adopted.
Strong financial acumen, you can read a balance sheet, challenge assumptions, and translate numbers into decisions.
Fluency with data, automation, and AI as levers for productivity and margin.
Experience working in close partnership with a CEO, CFO and commercial leadership (CRO or equivalent).
Experience operating within a mission-driven, B-Corp, or ESG-aligned organisation (preferred).
A reputation for delivery: results are not a side effect of your strategy, they are the point.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Boldr Website LinkedIn All Job Openings 501 - 1000 employees 🤝 B2B ☁️ SaaS B2B
Outsourcing
SaaS Boldr is a global company that specializes in managed outsourcing and global employment services. The company prides itself on being a certified B Corporation, focusing on ethical outsourcing by building teams that are an extension of the client's brand. Boldr provides a wide array of services including customer experience support, engineering, data, and technical services, primarily targeting industries such as eCommerce and SaaS. It is committed to creating circular value for its clients, careers of its team members, and the communities it operates in, aligning with principles of social sustainability and impact. With a strong emphasis on creating a sense of purpose and belonging, Boldr offers expertise in global recruiting, onboarding, and performance management, supporting over 100 client partners globally. Chief Operating Officer Job not on LinkedIn 🔥 0 minutes ago 🇺🇸 United States – Remote ⏰ Full Time 🔴 Lead 🏢 Chief Operating Officer (COO) Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Own how decisions get made at Boldr: who sets the bar, who owns the call, who carries it out. Keep decision rights clear so the business moves without stalling or reopening settled calls.
Build the operating cadence that keeps every function aligned: the reviews, the metrics, and the rhythm that turn strategy into delivery.
Make sure big commercial and operational decisions get real cross-functional scrutiny before they are committed, so no single function carries a decision alone.
Partner directly with the CRO to ensure revenue targets are funded by operational and financial reality, not aspiration.
Hold a clear understanding of key client relationships and the health of the revenue pipeline.
Ensure commercial commitments are operationally and technically deliverable before they are made, closing the gap between what is sold and what is built.
Identify and act on growth opportunities that align with Boldr's mission, margin, and systems capacity.
Own Boldr's operating technology stack; the platforms, tools, and integrations that run People, Finance, and Delivery across five geographies.
Set the systems roadmap: prioritise, sequence, and resource implementations (HRIS, workforce, and operations platforms) so they land and get adopted, not just bought.
Build the data infrastructure that gives the CEO and leadership a single, trusted view of performance: operational, commercial, and financial.
Drive automation and responsible AI adoption across the operation to lift productivity, quality, and margin.
Make systems readiness a precondition for scale: security, integration, and resilience built in, not bolted on.
Hold direct ownership of the operating P&L and budget. Make the resource and cost decisions inside operations that balance growth with responsible stewardship.
Own cost discipline and operating forecasts across the operating functions. Partner with the CFO on company-level planning, capital allocation, and reporting.
Give the CEO clear, candid financial visibility on operating performance, risks, and outlook.
Treat financial discipline as a standard, not a constraint, and make the operating numbers legible through better systems and data.
Through VP CX, own Boldr's delivery standard. Define what "great" looks like at scale and hold the organisation accountable to it.
Ensure client NPS, retention, and service metrics are managed proactively, not reactively; instrumented through reliable systems and data.
Act as the executive escalation point for high-stakes client issues, and ensure the system learns from every escalation.
Drive the continuous improvement of Boldr's CX practice as a competitive differentiator.
Build and maintain the operating infrastructure that supports growth without breaking culture or quality.
Own cross-geo execution: process discipline, systems readiness, and accountability frameworks across PH, ZA, MX, CA, and US.
Identify and resolve structural constraints before they become crises.
Ensure every geography feels resourced, connected, and clear on how it contributes to the whole.
Lead a high-performing senior team. Set the standard for how Boldr's leaders lead.
Model Boldr's values in how you operate: with accountability, candour, curiosity, and care.
Make the culture feel real in operations, not aspirational in documents.
Lead change well. Boldr is scaling fast, so this role owns transformation and change management: bringing people with you, not just rolling out new systems and structures.
Keep the CEO informed, not surprised; clear, timely reporting on performance, risks, and material decisions, backed by reliable data.
Represent operations at executive level when required; present with clarity and confidence.
Ensure regulatory and governance compliance across all operating geographies.
Maintain the integrity of Boldr's B-Corp certification in how operations are structured and run. 🎯 Requirements
12+ years of senior executive leadership, including direct accountability for financial performance and operating systems.
Proven experience leading multi-geo operations across different cultures and jurisdictions, ideally including emerging markets.
Direct P&L or budget ownership at meaningful scale in a services, tech-enabled services, or high-growth environment.
A track record of selecting, implementing, and scaling core operating systems (HRIS, ERP, workforce, or operations platforms) and getting them adopted.
Strong financial acumen, you can read a balance sheet, challenge assumptions, and translate numbers into decisions.
Fluency with data, automation, and AI as levers for productivity and margin.
Experience working in close partnership with a CEO, CFO and commercial leadership (CRO or equivalent).
Experience operating within a mission-driven, B-Corp, or ESG-aligned organisation (preferred).
A reputation for delivery: results are not a side effect of your strategy, they are the point. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Chief of Staff, AI Operations Manager 🕒 Yesterday Cicero 51 - 200 Website LinkedIn All Job Openings Chief of Staff & AI Operations Manager supporting AI leadership in operations and project execution. Collaborating across teams to ensure effective strategic planning and coordination of AI initiatives. 🇺🇸 United States – Remote ⏰ Full Time 🔴 Lead 🏢 Chief Operating Officer (COO) COO – Operations, Clean-Energy Logistics 🕒 2 days ago Keller Executive Search International 11 - 50 🎯 Recruiter 👥 HR Tech Website LinkedIn All Job Openings COO building and scaling operations for a fast-growing Clean-Energy Logistics company. Overseeing logistics, compliance, and team structure for national scale renewable energy projects. 🇺🇸 United States – Remote ⏰ Full Time 🟠 Senior 🔴 Lead 🏢 Chief Operating Officer (COO) Chief Operating Officer – Agriculture Operations 🕒 4 days ago Manulife 10,000+ employees 💸 Finance ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Chief Operating Officer at Manulife Agriculture Services, leading strategic agricultural operations and managing teams across property operations. Responsible for financial planning, stakeholder engagement, and risk management. 🇺🇸 United States – Remote 💵 $152.9k - $283.8k / year 💰 $1.2G Post-IPO Debt on 2023-03 ⏰ Full Time 🔴 Lead 🏢 Chief Operating Officer (COO) 🦅 H1B Visa Sponsor Head of Strategic Operations – Chief of Staff 🕒 4 days ago Nebius Group 1001 - 5000 🏢 Enterprise ☁️ SaaS Website LinkedIn All Job Openings Strategic Program Manager/Chief of Staff managing cross-functional initiatives at Nebius, an AI cloud platform company. Collaborating with teams to align on strategic priorities and drive execution. 🇺🇸 United States – Remote 💵 $165.6k - $206.9k / year ⏰ Full Time 🔴 Lead 🏢 Chief Operating Officer (COO) Global COO – Professional Services, Software 🕒 July 7 PSC Biotech Corporation 201 - 500 🧬 Biotechnology 💊 Pharmaceuticals ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Global COO responsible for setting global vision and strategy for PSC Biotech’s Professional Services & Software. Leading governance, service delivery, financial performance, and market positioning. 🇺🇸 United States – Remote 💵 $250k - $350k / year ⏰ Full Time 🟠 Senior 🔴 Lead 🏢 Chief Operating Officer (COO) 🦅 H1B Visa Sponsor View More Chief Operating Officer (COO) Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs