Senior Account Director

Bold Orange

Senior Director leading digital marketing strategy and client relationships for Bold Orange, a customer experience company. Driving omnichannel solutions, CRM strategy, and measurable client results.

Posted 8/7/2026full-timeMinneapolis • Minnesota • 🇺🇸 United StatesSenior💰 $145,000 - $185,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading digital strategy and execution across various channels, including email and marketing automation, while building strong client relationships and delivering impactful marketing solutions. Proficient in CRM strategy development and execution, with a strong understanding of digital ecosystems and omnichannel campaign management.

Highest-signal resume keywords

Digital Strategy LeadershipCRM Strategy DevelopmentOmnichannel Campaign ExecutionStorytelling and Presentation SkillsCross-Functional Team Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital MarketingMarketing AutomationCRM StrategyData AnalysisProject ManagementClient Relationship ManagementStrategic PlanningCampaign ExecutionPerformance MetricsCreative Brief Development

Soft Skills

Problem-SolvingNegotiationAttention to DetailMentoringAdaptability

Tools & Technologies

CRM PlatformsMarketing TechnologyPowerPointAnalytics ToolsEmail Marketing Software

Certifications & Qualifications

CRM Platform Certification

Industry Keywords

Digital EcosystemsCustomer Journeys1to1 MarketingAgency ExperienceMarketing Strategy

About the role

Key responsibilities & impact

Lead digital strategy and execution across email, website, and marketing automation
Lead and inspire cross-functional agency teams to deliver client work
Set strategic direction, define success metrics, and develop client solutions
Partner with client teams across marketing, technology, operations, finance, analytics, and senior management
Build senior-level client relationships and unlock new opportunities
Develop and deliver holistic marketing strategies through storytelling and persuasive presentations
Author creative and project briefs
Manage scope changes, resolve conflicts, and maintain project momentum through problem-solving and negotiation
Monitor industry developments and best practices to inform strategy
Understand, analyze, strategize, ideate, collaborate, contribute, and lead client solutions that drive meaningful results

Requirements

What you’ll need

Bachelor’s degree in business, marketing, communications, public relations, or equivalent work experience
9+ years of marketing/advertising experience in an agency setting
12+ years of work experience across digital, 1to1 marketing, MarTech, and CRM
Demonstrated experience developing and executing strategies across digital touchpoints
Proven expertise in comprehensive CRM strategy
CRM platform certification strongly encouraged
Strong understanding of digital ecosystems, customer journeys, and omnichannel campaign execution
Strong storytelling and PowerPoint presentation skills
Ability to understand data and reporting and provide client summaries and insights
Ability to anticipate, plan, and prioritize workload effectively and efficiently
Strong attention to detail
Desire to work in a fast-paced creative environment
Leadership skills and desire to mentor
Desire to continue learning and growing

Benefits

Comp & perks

Medical, dental, and vision insurance
Virtual mental health support
Health Savings and Flexible Spending Accounts, including dependent care
Infertility and critical illness benefits
401(k) with generous 6–10% employer contribution
Paid parental leave
Tuition reimbursement
Free parking and commuter support