Boeing

Senior Manager, In-Service Success

Boeing

full-time

Posted on:

Location Type: Hybrid

Location: Long Beach • California, Washington • 🇺🇸 United States

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Salary

💰 $168,300 - $227,700 per year

Job Level

Senior

About the role

  • Responsible for emerging scope of work to ensure In-service success for customers operating all BCFs
  • Partner and maintain strong relationships with Engineering, Marketing, Business Development, Program Management, Customer Support, Fleet Chief Office, Sales, and other integrated teams to create and execute plans that support our customers obtaining maximum value from our BCF product
  • Participate with Customer Support and Marketing in customer reviews of fleet issues and corrective actions
  • Manage repairs and warranty issues associated with previously converted freighters
  • Represent In-Service Success in future BCF Airplane Programs development cycles to ensure customer intelligence from in-service operations is voiced and embedded in the greater development plan
  • Communicate integrated performance across functions and to the Converted Freighters leadership
  • 30% travel

Requirements

  • Management experience
  • Customer facing experience
Benefits
  • competitive base pay and variable compensation opportunities
  • health insurance
  • flexible spending accounts
  • health savings accounts
  • retirement savings plans
  • life and disability insurance programs
  • paid and unpaid time away from work

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
management experiencecustomer facing experiencerelationship buildingcommunicationcollaboration
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