Business Process Manager
Boehringer Ingelheim
full-time
Posted on:
Location Type: Office
Location: Austria
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Salary
💰 €64,170 per year
About the role
- Act as the Business Process Manager within a dedicated Data & Knowledge product team in Quality Medicine.
- Serve as the key interface between business process owners, data & analytics teams, knowledge management stakeholders, and IT.
- Analyze and structure business requirements related to quality data, KPIs, reporting, and analytics use cases, supporting the definition of end-to-end data flows, from source systems to analytical and reporting layers.
- Contribute to the design of quality dashboards, analytics products, and performance indicators that support operational and management decision-making, ensuring data solutions comply with GxP, data integrity, and internal standards.
- Collaborate on data governance topics, including data ownership, data quality rules, and metadata management.
- Act as Business Process Manager for knowledge management processes, supporting the design and evolution of knowledge management solutions that enable efficient access, reuse, and contextualization of quality-relevant information.
- Translate business and user needs into functional requirements for knowledge platforms, search capabilities, and AI-supported knowledge retrieval.
Requirements
- Proven experience working in pharmaceutical Quality Management or a comparable regulated (GxP) context, with a solid understanding of data integrity and compliance expectations.
- Hands-on experience translating business and process requirements into data models, KPIs, reports, or analytics use cases that support operational and management decision-making.
- Familiarity with data ownership, data quality principles, metadata, and governance concepts to ensure reliable and sustainable use of quality-related data.
- Strong analytical and problem-solving skills, ability to translate process requirements into structured, testable system specifications.
- Solid organizational skills and ability to manage multiple parallel tasks.
- Excellent communication skills for interacting with global stakeholders.
Benefits
- Flexible working time models: home office and flexible working hours, depending on department and position – many things are possible with us.
- Additional days off (“bridge-days”): more free time through additional days off to bridge single working days between bank holidays and the weekend – without having to use vacation days.
- Canteen & Cafeteria: whether it's coffee and croissant for breakfast, various lunch menus or snacks in between – our subsidized staff restaurant & cafeteria has something for every taste including vegetarian and vegan options.
- Learning & development: diverse training and development opportunities for your personal and professional growth. Because: you never stop learning.
- Health promotion: health is important to us – that's why we offer different programs to promote physical and mental health.
- Public transport ticket: we encourage our employees to use public transport on their daily way to work. Costs for public transport? We cover them!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisbusiness process managementdata modelingKPI developmentreportinganalytics use casesdashboard designdata governancemetadata managementknowledge management
Soft Skills
analytical skillsproblem-solving skillsorganizational skillscommunication skills