Patient & Community Clinical Educator – ILD

Boehringer Ingelheim

Patient & Community Clinical Educator providing education on ILD therapeutic areas and products. Collaborating with healthcare stakeholders and optimizing the patient experience in Los Angeles, CA.

Posted 4/20/2026full-timeLos Angeles • California • 🇺🇸 United StatesMid-LevelSenior💰 $115,000 - $181,000 per yearWebsite

About the role

Key responsibilities & impact

Increases disease state and product knowledge to a variety of ILD marketplace stakeholders, which may include patients, HCPs (both prescribing and non-prescribing healthcare stakeholders), Advanced Practice Clinicians, the multi-disciplinary clinical team, non-traditional clinical support teams, extended support staff and community organizations.
Plays a critical role in the support of marketplace stakeholders by educating on the complexities of treatment and potential for adverse events.
Participates in customer engagements which may occur prior to, during and post product launch.
Possessing expert knowledge, may support the design of tools and resources that enhance clinical management of ILD patients, as appropriate.
Serves as an integrated educational resource for multidisciplinary support staff team members, and as a result, optimizes the delivery of holistic patient support in both academic and community settings.
Through education, will support safe and responsible utilization of therapy as prescribed by the healthcare team.
Educates patients and care partners using approved resources tailored to their unique needs and experiences.
Offers educational support for prescribed medications and ongoing assistance to support patient engagement and therapy and connection to appropriate support services.
Provides a compassionate, patient-centered, and empathetic experience virtually, at home, or in healthcare office settings.
Identifies individual needs of patients and care partners, serving as a continuous resource for education, case management, and relevant resources throughout the treatment journey.

Requirements

What you’ll need

Bachelor’s degree required in Nursing or equivalent health care discipline such as Pharmacy.
Graduate degree, such as NP or PA degree is a plus.
Active clinical license required.
A minimum of 3 or more years of successful combined clinical experience and/or pharmaceutical sales, clinical and/or community educator, or medical affairs experience (primary care, specialty care, institutional).
Background in ILD, high-touch/complicated and rare/orphan disease states is preferred.
A minimum of 2 years experience in therapeutic area is required.
Excellent communications, objective setting, and influencing skills.
Ability to travel in the US including overnight travel, approximately 50% (or more), depending on geography.
Valid Driver’s License and acceptable driving record.
Proficiency in Excel, Word, Outlook, and other relevant applications.
Success operating within a matrixed setting and rapidly changing environment.
Business acumen, Analytical skills, Learning and Adaptability.
Demonstrated experience interpreting clinical data.

Benefits

Comp & perks

competitive compensation and benefit programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

clinical experiencepharmaceutical salesclinical educationmedical affairstherapeutic area expertiseclinical data interpretation

Soft Skills

communication skillsobjective settinginfluencing skillscompassionate carepatient-centered approachadaptabilityanalytical skillsbusiness acumen

Certifications

Bachelor’s degree in Nursingactive clinical licenseGraduate degree (NP or PA) - preferred