Customer Support

• Bodily is on a mission to transform the most commonly misunderstood experiences in women’s health—starting with postpartum, breastfeeding, pregnancy and pregnancy loss. We make functional, comfortable products backed by research and designed to support people through big physiological transitions.
• We’re looking for a Customer Experience Lead to own how we show up for our customers. This is a part-time, hourly role—3–5 hours per day, remote—but it’s a big job: you’ll be the sole point of contact for all customer inquiries, managing everything from ticket resolution to returns, insights, and improvements.
• This role requires someone who’s experienced, autonomous, and deeply thoughtful about the customer experience. You’ll use tools like Gorgias, Loop, and Shopify daily. You’ll also work cross-functionally to make sure what our customers are saying is heard and acted on.

Customer Experience Lead

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Customer Experience Analyst

Director, Customer Experience

Customer Support – Book Publisher

Customer Service Lead