Boden

Sales

• Champion a customer-first mindset by ensuring every customer interaction reflects Boden’s culture, values, and service excellence
• Create memorable shopping experiences through personalized service and a deep understanding of customer needs
• Build and nurture customer relationships through consistent follow-up and thoughtful correspondence that drives loyalty and sales
• Utilize technology and virtual selling tools to connect with clients and showcase the full breadth of Boden products
• Stay informed and inspired by developing strong product knowledge and keeping up with fashion trends and industry insights
• Be a knowledgeable ambassador of the Boden brand – share the Boden story, values and product details with confidence and authenticity
• Maintain a polished and professional appearance, behavior, and performance that aligns with Boden’s values and heritage
• Support company initiatives related to product launches, customer experience and sales strategies
• Ensure a welcoming store environment by maintaining cleanliness, organization, and visual presentation standards
• Assist with stock tasks, including receiving deliveries, processing inventory, restocking the sales floor and maintaining back-of-house organization
• Assist with other related duties as requested

Sales Associate

Consultant

• Serve as a passionate brand ambassador, delivering exceptional service and creating memorable, personalized experiences that embody the Boden values
• Build lasting customer relationships and drive sales through elevated, customer-centric interactions
• Champion a customer-first mindset by ensuring every customer interaction reflects Boden’s culture, values, and service excellence
• Create memorable shopping experiences through personalized service and a deep understanding of customer needs
• Build and nurture customer relationships through consistent follow-up and thoughtful correspondence that drives loyalty and sales
• Utilize technology and virtual selling tools to connect with clients and showcase the full breadth of Boden products
• Stay informed and inspired by developing strong product knowledge and keeping up with fashion trends and industry insights
• Share the Boden story, values and product details with confidence and authenticity
• Maintain a polished and professional appearance, behavior, and performance that aligns with Boden’s values and heritage
• Support company initiatives related to product launches, customer experience and sales strategies
• Ensure a welcoming store environment by maintaining cleanliness, organization, and visual presentation standards
• Assist with stock tasks, including receiving deliveries, processing inventory, restocking the sales floor and maintaining back-of-house organization
• Assist with other related duties as requested

Part-time Style Consultant

Style Consultant – Part Time

• Deliver exceptional service and create memorable, personalized experiences
• Build lasting customer relationships and drive sales through elevated, customer-centric interactions
• Utilize technology and virtual selling tools to connect with clients
• Maintain a polished and professional appearance
• Assist with stock tasks and other related duties as requested

Style Consultant

Manager

• Manage the operations, day-to-day, sales, compliance with all operating guidelines, ensuring the achievement of set income and profit targets
• Operate with a high level of autonomy and ownership, making day-to-day commercial, operational, and people decisions in alignment with business strategy and company culture
• Drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and monitoring monthly profitability
• Demonstrate an entrepreneurial mindset, proactively identifying opportunities to improve store performance, customer experience, and local market execution
• Analyze monthly store performance and report current trends to cover every aspect of the business including competitor performance
• Demonstrate sales leadership by playing an active role on the sales floor through customer engagement, ensuring the highest level of customer service is provided and annual mystery shop goals are met
• Manage and support stock levels through direct communication with key business departments to maximize full-price selling, maintain a high sell-through as well as align with new product launches
• Train and communicate current collection knowledge to all associates to ensure the team is fully educated on brand pillars and season strategy and partner with the appropriate internal departments for product support
• Actively build and leverage partnerships with Home Office and US Distribution Center teams, stakeholders, and external partners to obtain support, share insights, and resolve issues effectively
• Balance independence with accountability, ensuring decisions align with brand standards, financial targets, and broader business strategy
• Oversee the processing of daily incoming and outbound merchandise requests and shipments
• Provide accurate monthly schedules by analyzing peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees
• Support and maintain visual merchandising standards set by the brand guidelines
• Ensure merchandise is prepared, displayed and ready for sale in accordance with brand guidelines
• Develop and communicate retail related policies and procedures in coordination with the Head Office Retail team
• Control and supervise order quantities, inventory results and sales preparations
• Exercise strong judgement in seeking guidance, recognizing situations that require alignment, escalation, or specialist input
• Promote brand awareness, establish market/store presence, and capture competitive market share through community outreach and company sponsored events
• Lead the team by example executing superior customer service and after sales experience to increase and retain customer loyalty
• Monitor monthly CRM database reporting to ensure the capture of meaningful customer data for the purpose of building relationships to personalize future client development opportunities

Sales Associate

Part-time Style Consultant

Style Consultant – Part Time

Style Consultant

Store Manager