Senior Retail AI Solutions Specialist

Bob's Discount Furniture

Senior Retail AI Solutions Specialist at Bob's improving sales effectiveness through AI technologies and leading Retail AI roadmap development. Collaborating with diverse teams for innovation and implementation across stores.

Posted 7/29/2026full-timeManchester • Connecticut, Massachusetts • 🇺🇸 United StatesSenior💰 $88,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in AI implementation and automation, with a strong focus on developing and refining AI agents, prompts, and workflows. Proven ability to connect technology investments to measurable business outcomes while effectively collaborating with diverse teams and stakeholders.

Highest-signal resume keywords

AI ImplementationMicrosoft Copilot StudioPower PlatformAzure AIProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI Agent DesignPrompt EngineeringWorkflow AutomationBusiness Case DevelopmentData Analysis

Soft Skills

Strong CommunicationProblem-SolvingStakeholder ManagementChange ManagementFacilitation

Tools & Technologies

Generative AI ToolsAutomation ToolsBusiness Intelligence ToolsField Engagement Platforms

Industry Keywords

Digital TransformationCustomer ExperienceEmployee ExperienceKPI ImprovementBusiness Technology

Tech Stack

Tools & technologies

Azure

About the role

Key responsibilities & impact

Lead and help develop the Retail AI roadmap.
Identify AI opportunities that improve conversion, average order value, warranty penetration, financing penetration, associate productivity, manager coaching, execution consistency, and various other KPI’s.
Gather input from store associates, managers, field leaders, and corporate partners to identify the most valuable problems to solve.
Develop business cases, define expected outcomes, and track adoption and return on investment.
Personally build, test, and refine AI agents, prompts, instructions, and workflows using tools such as Microsoft Copilot Studio, Power Platform, Azure AI, or comparable platforms.
Develop enterprise-grade prompt frameworks that produce accurate, consistent, practical, and on-brand outputs for frontline users.
Define the role, tone, decision logic, knowledge sources, escalation paths, output formats, and guardrails for AI-enabled tools.
Test AI responses across common, complex, incomplete, and edge-case scenarios to identify gaps, hallucinations, inconsistent recommendations, or usability issues.
Continuously improve prompts and AI workflows based on field feedback, adoption data, business results, and changes to store processes.
Partner with BI, IT, Training, Store Operations, Finance, Legal, Information Security, and vendors to move approved solutions into production.
Lead AI pilots, gather field feedback, identify adoption barriers, and improve solutions after launch.
Create practical communications, training support, and field engagement plans that build confidence in AI-enabled tools.

Requirements

What you’ll need

Three or more years of experience in AI implementation, automation, digital transformation, product management, analytics, business technology, or a related area
Demonstrated hands-on experience designing, testing, and refining prompts, AI agents, copilots, or AI-enabled workflows
Experience creating structured prompts, instruction sets, decision trees, knowledge-grounding approaches, output formats, and guardrails for business use cases
Experience moving technology, automation, analytics, or AI solutions from business problem through prototype, implementation, adoption, and measurement
Hands-on experience with Microsoft Copilot Studio, Power Platform, Azure AI, generative AI tools and foundries, workflow automation tools, or similar platforms
Strong business acumen and the ability to connect technology investments to measurable business results
Experience supporting frontline employees, customer-facing teams, field leaders, sales organizations, or distributed operations
Strong project management, product thinking, change management, and stakeholder management skills
Ability to work effectively with business leaders, technical teams, field employees, and external vendors
Strong communication, facilitation, analytical, and problem-solving skills
Understanding of customer experience and employee experience

Benefits

Comp & perks

Nationally provided Medical, Dental and Vision Insurance
Paid Vacation, Personal Days, Sick Days, Holidays, work anniversary and your Birthday!
401(k) Profit Sharing Plan with a Generous Company match!
Pet Insurance to help keep your furry friends happy and healthy
Life insurance – Employer-paid basic Life Insurance, with the option to add Voluntary Life Insurance as well!
Financial Planning, Voluntary Legal Benefits and Wellness Plans
Generous Employee Discount starting on your 1st day!
Additional Employee Discounts through the “Hays Perks discount program”