Quality Assurance Manager – Continuous Improvement
Bob's Discount Furniture
full-time
Posted on:
Location Type: Hybrid
Location: Manchester • Connecticut • United States
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Salary
💰 $95,000 - $120,000 per year
About the role
- Develop and maintain quality standards, policies, and procedures to meet internal and regulatory requirements
- Oversee inspection and testing processes for raw materials, components, and finished goods
- Partner with product development, sourcing, and vendors to ensure quality standards are met
- Lead Lean, Six Sigma, and Kaizen initiatives to reduce defects and improve efficiency
- Conduct internal and external quality audits
- Investigate customer complaints and quality issues, identifying root causes and preventive solutions
- Partner with sourcing, logistics, compliance, merchandising, and suppliers to align quality objectives
Requirements
- Bachelor’s degree in quality assurance, Engineering, or related field
- 5+ years of experience in Quality Assurance, including 2+ years in a leadership or managerial role
- Demonstrated experience leading continuous improvement initiatives
- Working knowledge of regulatory standards and quality systems (e.g., ISO 9001)
- Six Sigma certification preferred
Benefits
- Competitive medical, dental, and vision insurance
- Generous PTO, including holidays and your birthday
- 401(k) with company match
- Tuition reimbursement and professional development opportunities
- Employee discount starting Day 1
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
quality standardsinspection processestesting processesLeanSix SigmaKaizenquality auditsroot cause analysispreventive solutionscontinuous improvement
Soft Skills
leadershipcommunicationcollaborationproblem-solvingorganizational skills
Certifications
Six Sigma certification