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Boar's Head Brand

Merchandising, Order Writing Specialist

Boar's Head Brand

Merchandising / Order Writing Specialist responsible for customer deliveries and training for Boar's Head. Focus on developing relationships and maintaining service with existing customers.

Posted 7/6/2026full-timeAnnapolis • Maryland • 🇺🇸 United StatesJuniorWebsite

Tech Stack

Tools & technologies
Go

About the role

Key responsibilities & impact
  • Itemized check-in of delivered goods with a customer representative
  • Complete bi-weekly customer inventory
  • Create bi-weekly orders based on established inventory levels
  • Pull credits, create out-of-date memos, and issue customer credits
  • Complete merchandising resets and recommend opportunities for cross-merchandising
  • Complete 1-on-1 training with customer employees, including exceptional customer service, product knowledge, product pairings, slicing technique, etc.
  • Complete assigned Go-Spot-Check missions
  • Delivery of perishable goods to customers
  • Monitor truck maintenance schedule and coordinate necessary maintenance
  • Continuously cultivate relationships with customers by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges
  • Complete additional activities or special projects as assigned

Requirements

What you’ll need
  • High school diploma or equivalent, including basic math and reasoning
  • Ability to speak and read English
  • 1+ years of experience as a Brand Associate or three years of experience in customer service, sales, warehouse, or similar role
  • Successful mastery of Brand Associate essential functions and requirements
  • Valid driver’s license and clean driving record
  • Basic computer skills

Benefits

Comp & perks
  • ServSafe certification
  • Deli Operations
  • Slicer use, maintenance, and cleaning
  • Deli scale operation and sanitation
  • Proper slicing technique, product wrapping, and handling
  • DOT compliance and Safe Driver training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Inventory LevelsMerchandising ResetsProduct KnowledgeSlicing TechniqueOrder CreationCredit IssuanceGo-Spot-Check MissionsBasic Math Skills
Soft Skills
Exceptional Customer ServiceRelationship BuildingCommunication Skills