Senior Vice President, Client Processing Manager

BNY

Senior Vice President managing Client Processing teams for BNY's Loans Enablement Operations. Emphasizing client-centricity, operational efficiency, and continuous improvement in client processing tasks.

Posted 7/23/2026full-timeHouston • Texas • 🇺🇸 United StatesSenior💰 $104,000 - $205,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing client processing teams while ensuring operational efficiency and client satisfaction. Proficient in transaction processing systems and process improvement methodologies, with a strong focus on analytical problem-solving and team development.

Highest-signal resume keywords

Client Processing ManagementSyndicated Loan ExperienceAnalytical Problem-SolvingTransaction Processing SystemsTeam Leadership

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Syndicated Loan ExperienceTransaction ProcessingProcess ImprovementLoan ServicingBrokerage Processing

Soft Skills

Excellent CommunicationInterpersonal SkillsDetail OrientedSelf-ManagementCollaboration

Tools & Technologies

ClearParMicrosoft Office Applications

Certifications & Qualifications

Applicable Local/Regional Licenses

Industry Keywords

Client-CentricityOperational EfficiencyFinancial ServicesLSTA

About the role

Key responsibilities & impact

Manages a medium to large-sized team or multiple small Client Processing teams
This role is pivotal in supporting BNY's strategic pillars of client-centricity and operational efficiency by managing complex client processing tasks with precision and expertise
The incumbent will exemplify BNY's principles by fostering a culture of accountability, collaboration, and innovation, thereby enhancing client trust and satisfaction
Handles any/all aspects of client accounts, including solicitation, inquiries, transactional processing and problem resolution
Manages Client Processing activities through other managers or a large team of senior professionals
Serves as a top level of support for external clients who were not able to have problems resolved at a lower level
Ensures the volume of work produced meets product/service standards and exceeds quality standards and is properly reviewed and documented
Identifies and implements process improvements to improve the experience for all stakeholders
Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team
Provides input into departmental budgets and planning
May develop business plans for team/group operations
Contributes to the achievement of team objectives

Requirements

What you’ll need

Bachelor's degree or the equivalent combination of education and experience is required
Advanced/graduate degree preferred
7-10 years of total work experience is preferred with at least 1-3 years in management
Prior hands-on syndicated loan experience, familiarity with loans servicing, ClearPar, and LSTA preferred
Strong analytical and problem-solving abilities to manage complex transaction processes
Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams
Proficiency in transaction processing systems and a keen ability to leverage technology for process improvements
Experience in brokerage processing preferred
Applicable local/regional licenses or certifications as required by the business
Prior loan operations experience in a financial service setting preferred
Detail oriented
Ability to self-manage, prioritize, and execute workload
Familiarity with technical applications to include, but not limited to, Microsoft Office applications

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Generous paid leaves including paid volunteer time