Vice President, Client Processing Manager

BNY

Vice President handling client processing management in a leading financial services company. Driving client satisfaction and operational efficiency through client service initiatives and industry expertise.

Posted 7/22/2026full-timePittsburgh • Pennsylvania • 🇺🇸 United StatesLead💰 $69,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client service operations, with a strong focus on enhancing client satisfaction and loyalty through effective communication and problem resolution. Proficient in analyzing client feedback and operational data to implement strategies that ensure compliance with industry regulations and standards.

Highest-signal resume keywords

Client Service OperationsAnalytical SkillsProblem-Solving SkillsCommunication SkillsInterpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client Service StrategiesRegulatory ComplianceOperational Data AnalysisIssue Resolution

Soft Skills

Client Relationship ManagementCollaboration

Certifications & Qualifications

Professional Certification

Industry Keywords

Client SatisfactionClient LoyaltyIndustry Best Practices

About the role

Key responsibilities & impact

Lead client service initiatives to enhance client satisfaction and loyalty.
Develop and maintain strong client relationships through communication and issue resolution.
Develop and implement client service strategies utilizing industry best practices.
Ensure compliance with regulatory requirements and company policies.
Collaborate with cross-functional teams to address client needs and resolve complex issues.
Provide expert guidance and support to internal teams and clients.
Analyze client feedback and operational data to drive improvements.

Requirements

What you’ll need

Bachelor’s degree in business, Finance, or a related field.
Advanced degree or professional certification preferred.
7-12 years of experience preferred.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Proficiency in client service operations and understanding of industry regulations and standards.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options
Paid volunteer time
Access to flexible global resources and tools for health and personal resilience