Senior Vice President, Client Service Executive

BNY

Senior Vice President, Client Service Executive responsible for major client services with BNY. Leading strategy to deliver world-class service and collaboration with key stakeholders.

Posted 7/10/2026full-timeLake Mary • Massachusetts, Pennsylvania • 🇺🇸 United StatesSenior💰 $104,000 - $190,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client service management and operational excellence, with a focus on fostering client growth and ensuring exceptional service delivery. Strong ability to collaborate with stakeholders and leverage data insights to enhance service outcomes.

Highest-signal resume keywords

Client Service ManagementOperational ExcellenceStakeholder CollaborationData Insights UtilizationClient Growth Identification

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

InfluencingProactive PartnershipConsultative Skills

Certifications & Qualifications

Bachelor's DegreeMBA Preferred

Industry Keywords

Client ServicesService CommitmentsSales SupportService IssuesClient Expectations

About the role

Key responsibilities & impact

Serves as a senior point of contact to major clients on moderately complex service issues.
Collaborates with clients and influences internal stakeholders to align client needs.
Proactively partners with Client Service Data, Insights & Analytics to improve service.
Ensures exceptional service meets client expectations.
Monitor and ensure execution of service commitments.
Foster client growth by identifying opportunities for their success.
Consult on and participate in client service activities related to sales support.

Requirements

What you’ll need

Bachelor's degree or the equivalent combination of education and experience is required with an MBA preferred.
7-10 years of total work experience in an operational area and/or client services preferred.

Benefits

Comp & perks

Competitive compensation
Health insurance
401(k) matching
Flexible work hours
Paid time off
Generous paid leaves including volunteer time