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About the role
Key responsibilities & impact- Develop and implement client service strategies leveraging client operations expertise.
- Lead initiatives to enhance client satisfaction and operational efficiency.
- Ensure compliance with regulatory requirements and company policies.
- Collaborate with cross-functional teams to address client needs and resolve complex issues.
- Provide expert guidance and support to internal teams and clients.
- Analyze client feedback and operational data to drive improvements.
Requirements
What you’ll need- 7-12 years of experience preferred.
- Bachelor’s degree or equivalent combination of education and experience required.
- Client Service/Operations experience within financial services strongly preferred.
- Corporate Trust background strongly preferred.
- CLO/CDO background strongly preferred.
- SOLVAS background preferred.
- Finance/accounting, compliance/reporting, reconciliation experience strongly preferred.
Benefits
Comp & perks- Competitive compensation
- Benefits and wellbeing programs
- Flexible global resources and tools
- Generous paid leaves
- Paid volunteer time
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
client service strategiesoperational efficiencyregulatory compliancedata analysisfinanceaccountingcompliance reportingreconciliation
Soft Skills
client satisfactioncollaborationproblem solvingguidancesupport