Performs reactive and proactive processes and activities required to design, implement, maintain, and improve the compliance and performance of operations processes on moderately complex projects.
Performs moderately complex data mining, trend analysis, metric and report production, process maturity and compliance assessment, process flow charting, and iterative process activities (e.g. validity checks, change reviews, data quality checks, and process reviews).
Creates process requirements, reviews functional requirements, validates solutions, coordinates and participates in testing, coordinates and participates in process rollouts for moderately complex or multiple simple enhancements.
Engages with stakeholders that cross multiple functionalities for process development, implementation, and support.
Informs, communicates, or otherwise educates, proactively or reactively, Process Managers and owners about incidents, issues, problems, roadblocks, constraints, barriers, or potential risks associated with the successful execution of processes.
Contributes to the achievement of related teams' objectives.
Role part of Total Wealth Services Operations, located in Lake Mary, FL.
Requirements
Bachelor's degree in computer science or a related discipline, or equivalent work experience required
Green Belt Lean Six Sigma Training
4-6 years of related experience required
Experience in the securities or financial services industry is a plus