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Senior Client Solutions Manager, Spanish
BN, an Augeo companySenior Client Solutions Manager acting as strategic partner for enterprise clients at BN, enhancing brand engagement through social influence. Building relationships and driving platform adoption across Latin America.
Posted 7/3/2026full-timeRemote • Florida • 🇺🇸 United StatesSenior💰 $75,000 - $95,000 per yearWebsite
About the role
Key responsibilities & impact- Own and cultivate senior-level relationships with key enterprise clients, acting as their primary strategic partner and trusted advisor.
- Drive client retention and satisfaction by consistently demonstrating program value and anticipating evolving needs before they become issues.
- Develop and execute customized adoption strategies that guide clients from onboarding through full platform integration and long-term engagement.
- Monitor platform usage data to proactively identify adoption gaps and develop targeted plans to close them.
- Lead cross-functional teams in the execution of complex programs, managing concurrent workstreams and ensuring flawless delivery.
Requirements
What you’ll need- 6–8 years in a client-facing role within marketing, advertising, social media, or SaaS tech platforms, with a track record of growing and retaining enterprise accounts.
- Bilingual in Latin American Spanish and English, with strong written and spoken fluency required to serve clients across Mexico and South America.
- Demonstrated ability to build deep, lasting client relationships and grow accounts over time.
- Strong strategic thinking with a proven ability to translate client business needs into platform-specific solutions.
- Advanced stakeholder management skills; comfortable navigating enterprise organizations and managing competing priorities.
- Proficiency in project management tools (e.g., Asana, Jira) and collaboration platforms.
- Data fluency—comfortable with analytics, performance metrics, and ROI storytelling.
Benefits
Comp & perks- Impactful Work: Be part of a team that shapes the future of creator marketing for some of the world’s most respected brands.
- Innovative Environment: Work with cutting-edge technology and creative solutions in an environment that fosters risk-taking and innovation.
- Career Growth: BN supports your professional growth and provides opportunities to advance within a rapidly evolving industry.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Client RetentionOnboarding StrategiesPerformance MetricsROI StorytellingProgram Value Demonstration
Soft Skills
Strategic ThinkingStakeholder ManagementCross-Functional Team Leadership