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About the role
Key responsibilities & impact- Lead the Program Services capability area.
- Undertake client work in support of program needs.
- Work as a member of the Capability Management Team supporting business objectives.
- Undertake project and program support activities in a way that contributes to best practice.
- Act as discipline lead/assurer on specified projects.
- Manage internal projects as assigned. Maintain your technical competency in your area(s) of specialization.
- Mentor staff and support/drive their professional development.
- Comply with relevant codes of conduct.
- Manage utilization of your team.
- Liaise with PMs, PS Team Leads, other Capability Managers and the Program and Future Business teams to maintain a picture of individual task requirements as they relate to personnel skillsets, availability, and capability.
- Maintain individual task assignments in appropriate tools.
- Review utilization figures and forecasts from Program Directors and Program Managers (PgMgrs) to ensure staffing requirements are met.
- Monitor utilization forecasts to predict surges and dips and plan for training and internal project support.
- Identify capacity requirements to support the business strategy by working with the Future Business & Programs teams and the Capability Management Team.
- Develop and maintain Job Descriptions within your reporting structure.
- Conduct recruitment activities such as short listing, interviewing and selection.
- Maintain the Recruitment Plan and recruitment tracking tools.
- Ensure that all commencement activities are conducted prior to new starters joining, such as contract qualifications (e.g., ELMS), security, and IT support in accordance with the BMT recruitment process.
- Utilize internal projects, and internal & external training to develop and mentor staff.
- Maintain routine contact with team members and associates.
- Identify potential BMT employees who can contribute to our business goals.
- Ensure team competencies are supporting current business needs and plan capability needs to deliver future strategic requirements. Identify competency gaps and resultant training needs;
- Develop and monitor Personal Development Plans (PDPs) with your staff.
- Maintain a record of PS team’s individual skills and competencies within the appropriate tool(s);
- Develop training plans for staff within your reporting structure;
- Mentor assigned Team Leads, ensure all junior staff have mentors, and senior staff have mentors as required / desired;
- Assist in the development and delivery of internal training.
- Identify candidates for training and opportunities for delivery.
- Manage budgets as assigned, and deliver reports (including variance analysis, forecasts, and recommended corrective action as required) to the Vice President, Capability or Capability Director as appropriate;
- Maintain KPI’s as required by the Capability Leadership Team.
- Review PS timesheets, and approve charges to assigned accounts.
- Develop and deliver performance appraisals.
- Develop Performance Improvement Plans as required in conjunction with HR.
- Provide input to Senior Management for annual end of FY bonus / salary increases.
- Support the Programs and Future Business teams in the identification of opportunities and the development of proposals.
- Provide staff with a point of contact to bring business ideas to.
- Develop networks within your domains.
- Collaborate with other Capability Managers to ensure our client offerings cover the widest possible range of capabilities that meet client requirements.
- Support Capability planning and improvement initiatives as required.
Requirements
What you’ll need- Security clearance to NATO Secret, or the ability to obtain
- Proven professional leadership, building, leading and influencing strong multi-disciplinary teams;
- A thorough understanding of client needs in the Program Services domain
- A university degree in a relevant discipline;
- Minimum of 10 years of relevant professional experience;
- The ability to lead one or more domains in management of complex defence products;
- The ability to define, grow, and lead Program Services Capability;
- Strong written and verbal communication skills;
- Excellent problems solving and analytical skills;
- Demonstrated ability to understand, establish and support business priorities and business strategy;
- Proven ability in people mentorship and people development.
Benefits
Comp & perks- Medical, dental and vision plan (including a Health Care Spending Account)
- Employee and Family Assistance program
- Parental/Maternity leave top-up program
- RRSP or TFSA matching program
- Flexible work hours and hybrid work arrangement
- Training and development opportunities
- Employee recognition program
- Employee referral program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementprogram managementperformance appraisalvariance analysisbudget managementtraining developmentcapacity planningrecruitmentKPI managementanalytical skills
Soft Skills
leadershipmentorshipcommunicationproblem solvingteam buildinginfluencingcollaborationorganizational skillsstrategic thinkinginterpersonal skills
Certifications
NATO Secret security clearance