Customer Service and Sales Representative
BMOC GROUP
full-time
Posted on:
Location Type: Remote
Location: Virginia • United States
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About the role
- Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal needs
- Providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
- Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
- Identify additional needs customers may have and help them to upgrade products or services
Requirements
- High speed internet access ( >15 mbps)
- Aptitude, self-discipline and tenacity to be learn about what it takes to become a licensed insurance associate including passing the state licensing exam
- Ability to maintain and follow strict personal privacy for customer information
- Strong customer service orientation
- High school diploma or equivalent is the minimum and… with education… more is better
- Handy with MS Windows and other computer applications
- Ability to handle the stress associated in meeting frequent, multiple and tight deadlines
- Ability to work a varied schedule, including evening and weekend hours based on project needs
- Consistent demonstration of mental stability and ability to have regular, reliable and predictable attendance
Benefits
- Work from home
- Knowledgeable, encouraging, supportive and present leadership
- Diverse and community-minded organization
- Career-growth and lots of learning opportunities for aspiring minds
- FREE licensing course (and you’ll be paid for your time to boot) that can be taken from any internet-accessible device
- Flexible and growth-oriented study sessions
- All state licensing exam fees covered by company
- Yearly renewal of license provided by BMOC as your employer
- Company-provided computer once you have secured your license
- Competitive performance bonus opportunities and benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
active listeningcustomer service orientationself-disciplinetenacityability to handle stresscompassionability to meet deadlinesreliable attendanceability to follow privacy regulationsability to work varied schedule
Certifications
licensed insurance associate