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About the role
Key responsibilities & impact- Collaborate on the product's evolution and consistency;
- Work closely with the Product Owner on prioritization, understanding business requirements, and shaping the product vision;
- Work end-to-end across the design process;
- Use a variety of design methods, such as journey maps, navigation flows, prototyping, research, testing, and others;
- Conduct research focused on deep user understanding (e.g., usability testing, benchmarking, and interviews);
- Formulate solution hypotheses informed by available data or data gathered from product experiments;
- Document and share insights and knowledge about users;
- Propose tools and improvements to the design process that increase team productivity, based on evidence and rationale;
Requirements
What you’ll need- Bachelor's degree preferably in Design, Communication, or a related field;
- Experience with Discovery and Delivery processes in the product lifecycle;
- Proficiency in Figma;
- Experience building data-informed interface solutions;
- Perform end-to-end user journey analysis to ensure optimal experience;
- Experience with UX methodologies: User Journeys, Personas, Service Blueprint;
- Experience leading co-creation workshops/facilitations;
- Ability to work well in a collaborative, cross-functional team;
- Desired/Preferred knowledge:
- Experience in the banking and/or financial sector is a plus;
- Knowledge of Design Systems;
- Experience with agile methodologies for user-focused product development;
Benefits
Comp & perks- Health insurance with no monthly fee and telemedicine;
- Dental plan;
- Meal and food allowance;
- Life insurance;
- Private pension plan;
- Competitive annual variable compensation (bonus);
- PPR - Profit Sharing Program;
- Transportation voucher;
- Bike parking and locker rooms;
- Childcare assistance;
- Internet subsidy;
- Quality of life programs;
- On-site medical clinic;
- Maternity support and lactation room program;
- Extended maternity and paternity leave — we are the first bank in the country to extend paternity leave to 60 days;
- Psicologia Viva - Free online therapy sessions;
- PAP - Financial, legal and psychological advisory program;
- Gympass - Discounted gym memberships;
- Fresh fruit available daily;
- Birthday day off;
- Flexible dress code;
- Hybrid work model.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
FigmaUX methodologiesUser JourneysPersonasService Blueprintdata-informed interface solutionsend-to-end user journey analysisDiscovery processesDelivery processesagile methodologies
Soft Skills
collaborationcommunicationteamworkfacilitationproblem-solvinguser understandinginsight sharingprioritizationproduct vision shapingproductivity improvement
Certifications
Bachelor's degree in DesignBachelor's degree in CommunicationBachelor's degree in a related field
