BM Digital

Sales Operations Manager

BM Digital

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $800 - $1,500 per month

About the role

  • Own the entire HubSpot instance, settings, user access, permissions, and security
  • Design and maintain the pipeline structure, deal stages, lifecycle stages, and lead statuses
  • Manage custom properties, ensuring nothing is redundant and everything required is actually being filled in
  • Build and document a comprehensive Sales CRM SOP covering how reps should log activities, update deal stages, move contacts through lifecycle stages, and handle handoffs
  • Create clear rules for what constitutes a qualified lead, when a deal moves stages, and what fields are mandatory at each stage
  • Conduct regular audits to ensure reps are following the SOPs and flag violations to sales leadership
  • Implement ongoing data cleaning processes including deduplication, standardization of naming conventions, and merging duplicate contacts/companies
  • Design, build, and maintain all HubSpot workflows including lead assignment, deal rotation, task creation, internal notifications, and lifecycle stage transitions
  • Build and maintain executive-level dashboards showing pipeline health, conversion rates, rep activity, deal velocity, and revenue forecasting

Requirements

  • 3-5+ years in Sales Ops, RevOps, or HubSpot Administration (agency or high-volume sales environment preferred)
  • HubSpot certifications (Sales Hub, Revenue Operations, HubSpot Admin)
  • Experience building SOPs from scratch and driving adoption across a team
  • Analytical mindset, comfortable with data, dashboards, and process mapping
  • Enough authority/backbone to hold reps accountable for CRM discipline
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HubSpot AdministrationSales CRM SOPdata cleaningdeduplicationprocess mappingdashboard creationlead assignmentdeal rotationtask creationlifecycle stage transitions
Soft Skills
analytical mindsetaccountabilitycommunicationteam collaborationattention to detailproblem-solvingorganizational skillsleadershipadaptabilitytraining and development
Certifications
HubSpot Sales HubHubSpot Revenue OperationsHubSpot Admin