Marketing Manager II, Lifecycle and CRM
Care.com
Acumatica Consultant – Manufacturing/Distribution
Blytheco
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Strategically guide clients through the software implementation process.
- Deliver informative, insightful, and engaging training.
- Provide timely, impactful post-implementation service and support.
- Leverage software to guide clients to the most thoughtful and comprehensive outcomes.
- Conduct in-depth discovery meetings targeted at understanding, capturing, and identifying the complex business requirements and operational objectives of the client.
- Produce professional documentation of current challenges, future requirements, and benefits; create Statements of Work (SOW).
- Perform project scoping, planning, business process mapping, and UAT testing.
- As the Subject Matter Expert on the solution, provide guidance and direction to both internal implementation team and client implementation team.
- Contribute to business development by participating in sales calls, assisting with proposal development, and delivering presentations.
- Lead configuration sessions with clients; business process mapping and data migration.
- Create training documents and lead training sessions with clients.
- Respond to support calls and resolve issues in a timely manner; attend project status meetings.
- Travel to client sites as needed.
Requirements
- Possess a minimum of 2-3 years of experience as an Acumatica Consultant OR 2-3 years of experience as an Acumatica Administrator or Power User with strong manufacturing or distribution experience.
- Bachelor’s degree (preferred).
- In-depth manufacturing/distribution/inventory experience required.
- Project scoping, planning, requirements gathering, business process mapping and end-to-end process experience is a plus.
- Strong understand of common industry business practices related to manufacturing/inventory management/distribution, as well as an advanced understanding of manufacturing GMP.
- Ability to “juggle” multiple projects successfully, while meeting deadlines.
- Outstanding organizational, time management, communication, and listening skills required.
- Exceptional interpersonal, client service, decision-making, and analytical abilities.
- Ability to function effectively in collaborative, team-oriented, matrix environment, and build strong relationships with managers, co-workers, clients, vendors, and internal clients.
- Working knowledge of MS Office, Outlook, and proficiency with CRM tools.
- Ability to travel, as needed.
