Client Care & Support Specialist
Blyss Journeys
full-time
Posted on:
Location Type: Remote
Location: Virginia • United States
Visit company websiteExplore more
About the role
- Communicate with customers via email, phone, and messaging platforms
- Provide accurate, friendly, and timely support based on individual needs
- Assist with coordinating service requests and follow-up actions
- Maintain and update customer records with strong attention to detail
- Follow up to ensure questions are fully resolved and customers feel supported
- Use internal tools and systems to manage daily support tasks
Requirements
- Clear, professional communication and active listening skills
- A customer-focused mindset with a calm, friendly approach
- Organized, dependable, and detail-oriented
- Comfortable working independently in a remote environment
- Willingness to learn new tools, systems, and workflows
- Backgrounds in customer service, hospitality, retail, call centers, or administrative support are helpful—but not required
Benefits
- 100% remote work
- Flexible scheduling based on availability
- Structured onboarding and paid training
- Ongoing guidance and access to resources
- Opportunities to build long-term communication and customer service skills
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
clear communicationprofessional communicationactive listeningcustomer-focused mindsetcalm approachorganizeddependabledetail-orientedindependent workwillingness to learn