Customer Support

• You are the friendly voice on the phone for our stores and customers and find the right solution for every inquiry
• You ensure our stores are always well supplied — from coordinating with central warehouses to managing movable furnishings
• You organize everything related to new store openings: from procuring necessary accessories to purchasing inventory items
• You arrange hotel bookings and process travel expense claims for our store teams while keeping a clear overview
• You are responsible for your own projects and contribute ideas to further develop and optimize our store service processes together with the team
• After successful onboarding, we offer you the opportunity to take on topics independently on behalf of the team lead — enabling you to take responsibility and develop professionally and personally

Administrative Specialist – Customer Service, Store Support, Deputy Team Lead

Customer Service Manager

Kaufmännische Mitarbeiterin – Kundenservice, Filialsupport