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BlueSprig

Director of Operational Support

BlueSprig

Director of Operational Support at Trumpet Behavioral Health overseeing credentialing, authorizations, and compliance for healthcare operations. Leading operational excellence and team management in remote and in-office settings.

Posted 8/1/2026full-timeOrlando • Florida • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare operations, particularly in credentialing, authorizations, and benefit verification management. Proven ability to lead teams, ensure compliance, and optimize processes across multiple sites.

Highest-signal resume keywords
Healthcare Operations ManagementCredentialing Process OversightBenefit Verification ManagementTeam LeadershipProcess Optimization

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Credentialing ManagementAuthorization ProcessesWorkflow OptimizationQuality Control ImplementationCompliance Monitoring
Soft Skills
LeadershipCommunicationProblem-Solving
Industry Keywords
Healthcare AdministrationMulti-Site CredentialingOperational ExcellenceBenefit VerificationPrior Authorization

About the role

Key responsibilities & impact
  • Lead and oversee the Credentialing, Authorizations, and Verification of Benefits (VOBE) teams
  • Ensure operational excellence and compliance across all sites
  • Develop and streamline process and procedures for credentialing management
  • Monitor and optimize workflows for prior authorizations and benefit verifications
  • Implement quality control measures to minimize errors and delays

Requirements

What you’ll need
  • Bachelor’s degree in Healthcare Administration, Business, or related field (Master’s preferred)
  • Minimum 5–7 years of experience in healthcare operations, credentialing, and authorizations
  • Proven experience with multi-site credentialing processes
  • Prior experience managing benefit verification and authorization teams strongly preferred

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options