Implementation Manager

Bluesight

Implementation Manager at Bluesight leading implementation projects and coaching the team for success. Responsible for managing project tasks, fostering team collaboration, and driving results in a high-growth healthcare environment.

Posted 7/8/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $100,000 - $115,000 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Manage a pod of Implementation specialists by conducting team meetings, weekly 1:1’s for performance/professional development coaching, and acting as a point of escalation.
Oversee the execution of the pod’s projects including enterprise-level, strategic partnership projects, and report on metrics related to these projects.
Be hands-on with the implementation team, as a player-coach when you are not working with the team to get them running optimally, you’ll take on projects or tasks to help contribute to the team’s success metrics.
Responsible for pod planning which may include out-of-office coverage, approving requests, distributing workload, and maintaining a strong sense of team by facilitating team building exercises.
Establish standards of high-quality work and lead by example.
Work with the Director of Implementation to develop and launch new strategies for scaling the implementation specifically around timeline, configuration and training.
Work with the Manager of Implementation to develop the team through hiring, coaching, and continuous improvement.
Work closely with the product team and other internal teams on company-wide initiatives representing the Implementation team.

Requirements

What you’ll need

Bachelor’s Degree, or equivalent professional work experience
7+ years of professional work experience; (PMP, client-facing and/or experience in the healthcare industry a plus)
5+ years of project management for new customer implementations for a SaaS based software product, preferably within healthcare or health tech
2+ years of experience managing direct reports or project teams of 3 - 5 people
Experience running mid-to-long-term projects (3 months plus) supporting customers of all sizes
High attention to detail and extremely organized
Excellent verbal and written communication skills and interpersonal skills
Ability to adapt to change, think critically, and work independently/remotely
A positive team-player attitude who is committed to getting things done
Must be flexible with scheduling to work with customers in different time zones
Ability to travel up to 15% (Equivalent to 4 times a year)

Benefits

Comp & perks

Competitive salary
Time off when you need it – unlimited vacation days!
Generous insurance coverage
401k program with a company match
Fun, collaborative culture!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Project ManagementSaaS ImplementationPerformance CoachingMetrics ReportingTeam Planning

Soft Skills

Excellent CommunicationInterpersonal SkillsAdaptabilityCritical ThinkingTeam Player

Certifications

PMP Certification