Lead two high-performing teams: a Dev Tooling team focused on CI/CD pipelines, developer experience, and internal platforms, and a Site Reliability Engineering (SRE) team focused on system health, performance, secops, and incident response.
Improve communication and collaboration, including reuse and ownership, across DevOps, Product, and Platform teams.
Improve our processes for deployment, monitoring, incident management, and release engineering, ensuring speed and reliability.
Drive the adoption of newer GitOps practices, with an emphasis on MLOps and AI-related infrastructure and tooling.
Ensure productive and collaborative communications within, and across, your teams and stakeholders.
Own design and implementation of infrastructure and tooling roadmap capabilities by working with internal, data, and product teams as necessary.
Work in partnership with Product and Engineering to ensure technical health, work through infrastructure challenges, ensure products ship reliably, and manage operational risks.
Participate in technical and architecture reviews across your teams and the wider engineering organization.

Requirements

Decade+ experience building and operating Enterprise SaaS products.
Experience leading high performing, remote-first product and infrastructure teams.
Deep experience as a prior practitioner in DevOps, SRE, or Infrastructure engineering, within an AWS environment.
Proven track record of building sustainable engineering organizations with effective mentoring and team performance management.
Experience building cross functional teams and high-trust relationships with product peers.
Experience managing cloud operating costs at a team or product level.
Deeply versed with Agile development, as well as shaping and optimizing Engineering Metrics (DORA, DevEx, Reliability).
History of developing software and infrastructure at enterprise SaaS level.
Strong communicator who can take risks and drive meaningful change in accordance with our technical strategy.
Display High EQ with ability to balance relationship-building, advocating, supporting and saying no/not-now.
Well-versed in AWS cloud-first architectures and scaling components. Experience in AWS services like EKS/ECS, Lambda/Serverless, Kinesis, Stepfunctions, Cost Explorer, Terraform.
Exemplification of our core values (Get Stuff Done, Join Forces, Honor the Customer, Redefine Possible, and Have Fun).

Benefits

Unlimited vacation days!
Generous insurance coverage
401k program with a company match
Fun, collaborative culture!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

DevOpsSite Reliability EngineeringCI/CD pipelinesMLOpsAgile developmentEngineering MetricsInfrastructure engineeringEnterprise SaaSIncident managementRelease engineering

Soft Skills

communicationcollaborationmentoringteam performance managementrelationship-buildingadvocatingsupportingrisk-takingchange managementhigh emotional intelligence