Salary
💰 $55,000 - $60,000 per year
Tech Stack
MongoDBOracleSQL
About the role
- Validate, reconcile, and analyze data input from disparate systems to ensure data integrity
- Clearly communicate data findings and serve as a point person for troubleshooting and resolving technical issues.
- Partner with the implementation project lead and the customer to track progress, provide timely updates, and review data points with customers
- Consult with customers on how to properly extract, transform, and load their data into the Bluesight platform
- Acquire and retrieve data as necessary and assist in troubleshooting of data issues to ease end-user use of the application
- Collaborate cross-functionally with the implementation, product, and engineering team to identify trends, improve processes, and enhance data pipelines.
- Perform reconciliation and quality assurance of client data through the use of analytical and audit procedures
- Other duties as assigned
Requirements
- Bachelor’s degree, or equivalent experience
- Professional communication skills - written and verbal - that demonstrate an ability to work well on a team and with both technical and non-technical customer contacts
- Past experience with queries on relational (SQL, MS-SQL, Oracle) or non-relational databases (MongoDB).
- Proficiency operating from the command line (e.g. bash, zsh, powershell) to interact with files, data, execute scripts and command-line tools.
- Strong problem-solving and troubleshooting skills with high attention to detail
- Proven ability to manage multiple projects, balance competing priorities, and meet goals and deadlines
- Self-starter with a demonstrated history of success, multiple examples of taking initiative, and the ability to thrive in a fast-paced, high-pressure environment
- Strong interpersonal and customer service skills, with the ability to collaborate effectively in teams and consistently meet or exceed customer expectations
- Additional Desirable Experience:
- Experience working on an Operations team, especially in a customer-facing or implementation-focused role
- Familiarity with installing or implementing SaaS products in a client environment
- Knowledge of hospital EHR systems (e.g. Epic, Oracle(Cerner), MEDITECH, etc.)
- Experience working with PHI, understanding of HIPAA and patient privacy