About the role
- Ability to communicate and collaborate effectively at varying levels of technical expertise.
- Understanding of business SaaS applications administration and interconnection across modern eCommerce, ERP, and CRM systems.
- Experience working with data analytics and practical application of data to affect business processes and team performance.
- Troubleshoot and debug complex systems, with a focus on JavaScript and JSON.
- Scope and manage projects with technical contractors.
- Manage internal initiatives related to system changes and improvements.
- Create and maintain standard documentation and training materials for business systems.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.
- Minimum of five years of relevant work experience preferred.
- Strong communication and collaboration skills across technical and non-technical teams.
- Proven experience in SaaS application administration and system integrations.
- Background in data analytics with practical application to business operations.
- Proficiency in complex system debugging (JavaScript, JSON).
- Experience managing technical projects and coordinating with contractors.
- Ability to develop clear documentation and training resources.
- Equal Opportunity Employer
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
JavaScriptJSONdata analyticsSaaS application administrationsystem integrationscomplex system debuggingproject management
Soft skills
communicationcollaboration
Certifications
Bachelor’s degree in Information TechnologyBachelor’s degree in Computer Science