Sales Representative – Device Concierge Sales Specialist

Blueprint

Device Concierge Sales Specialist for Blueprint managing SMB customers to drive revenue growth through sales execution and relationship management. Leveraging technology solutions to assist clients with purchasing decisions.

Posted 7/13/2026full-timeRemote • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $15 - $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management, sales execution, and customer relationship building to drive revenue growth and enhance customer satisfaction. Proficient in managing sales opportunities through the full lifecycle while utilizing CRM systems and sales productivity tools.

Highest-signal resume keywords

Account ManagementSales ExecutionPipeline GenerationCustomer Relationship BuildingCRM Platform Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Opportunity ManagementLead ManagementRevenue GrowthTelesalesNegotiation SkillsPresentation SkillsProduct DemonstrationSales Quota AchievementCustomer EngagementSales Strategy Development

Soft Skills

Verbal CommunicationWritten CommunicationInfluencing SkillsProactive CommunicationMulti-tasking

Tools & Technologies

CRM SystemsExcelPowerPointSales Productivity Tools

Industry Keywords

Commercial SalesSmall-to-Medium BusinessCustomer AcquisitionSales Performance MetricsOperational Efficiency

About the role

Key responsibilities & impact

Manage a portfolio of commercial and small-to-medium business customer accounts.
Protect existing revenue while identifying opportunities for expansion, retention, and new customer acquisition.
Drive year-over-year revenue growth through proactive account management and customer engagement.
Build and maintain strong customer relationships to influence purchasing decisions.
Understand customer needs and recommend solutions that align with business objectives and improve productivity.
Manage sales opportunities through the full lifecycle, from prospecting and discovery to negotiation and close.
Conduct customer conversations, product demonstrations, and solution discussions to communicate value.
Qualify customer needs, identify buying triggers, and recommend appropriate solutions.
Coordinate with internal teams, partners, and stakeholders to remove sales obstacles and accelerate deal closure.
Provide high-touch concierge support for strategic, complex, and high-value opportunities.
Execute outbound telesales campaigns to identify, engage, and develop qualified sales opportunities.
Manage inbound leads and partner-generated opportunities to maximize conversion.
Identify opportunities within inactive, underpenetrated, or existing customer accounts.
Perform prospect research, follow up on leads, and maintain consistent customer engagement.
Maintain accurate pipeline records, forecasting, and opportunity tracking within CRM systems.
Achieve sales activity, revenue, and performance targets.
Serve as the primary point of contact for assigned customers throughout the sales process.
Develop trusted relationships with customer stakeholders through proactive communication and follow-up.
Collaborate with partners and internal teams to support customer needs and sales execution.
Ensure smooth handoffs and coordination across sales, operations, and support teams.
Align engagement strategies to maximize customer satisfaction and revenue opportunities.
Monitor sales performance, pipeline health, conversion rates, and revenue metrics.
Maintain accurate reporting and provide insights to improve sales strategies and processes.
Support scalable telesales programs, automation initiatives, and AI-driven selling capabilities.
Identify opportunities to improve customer engagement, sales productivity, and operational efficiency.
Share feedback and recommendations to enhance sales playbooks, programs, and customer experiences.

Requirements

What you’ll need

Bachelor’s degree in Business Management, Marketing, Information Technology, or a related field OR equivalent relevant work experience.
5+ years of sales execution, telesales, inside sales, or customer-facing sales experience.
5+ years of account management experience with responsibility for customer relationships and revenue growth.
5+ years of pipeline generation, lead management, and sales opportunity management experience.
Proven ability to achieve or exceed sales quotas, revenue goals, and performance targets.
Experience selling technology products, services, or solutions in a commercial or SMB environment.
Strong verbal and written communication, presentation, negotiation, and influencing skills.
Ability to manage multiple customer engagements and priorities in a fast-paced sales environment.
Experience using CRM platforms, Excel, PowerPoint, and sales productivity tools.

Benefits

Comp & perks

Medical, dental, and vision coverage
Flexible Spending Account
401k program
Competitive PTO offerings
Parental Leave
Opportunities for professional growth and development