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Director, Lifecycle Marketing
BlueprintDirector of Lifecycle Marketing at Blueprint managing the customer journey from lead to lifelong buyer. Overseeing owned channel performance and collaborating with teams for strategic roadmap.
About the role
Key responsibilities & impact- Own the full customer journey from email signup, SMS opt-in, to first purchase.
- Responsible for performance of owned channels (email, SMS, direct mail) and strategy of automated touchpoints.
- Set strategy, manage high-performing team, and stay close to the work for QA and optimization.
- Collaborate with growth and content teams to develop strategic roadmap and maintain high-quality content.
Requirements
What you’ll need- 7+ years in lifecycle, retention, or CRM marketing, with at least 2 years managing a team.
- Scaled owned-channel revenue at a DTC or consumer e-commerce brand, ideally one doing $50M+ annually.
- Built and optimized lead-to-purchase conversion programs: welcome flows, nurture sequences, abandonment recovery, and multi-channel touchpoint strategy.
- Hands-on experience with direct mail as a conversion or retention channel, including vendor management, list strategy, creative, and measurement.
- Deep fluency in Klaviyo is a must. You can build a flow yourself, but you also know when to hand it off.
- Strong quantitative instincts. You design tests that isolate variables, you read cohort retention curves, and you're skeptical of last-click attribution. You can hang with the data team and find joy in identifying opportunities to test.
- Experience with subscription mechanics, loyalty programs, or complex segmentation is a strong plus.
Benefits
Comp & perks- Salary Range: $170-215k + equity + benefits
ATS Keywords
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Hard Skills & Tools
lifecycle marketingretention marketingCRM marketinglead-to-purchase conversion programswelcome flowsnurture sequencesabandonment recoverymulti-channel touchpoint strategyvendor managementlist strategy
Soft Skills
team managementstrategic thinkingcollaborationquality assuranceoptimizationquantitative analysistest designdata interpretationproblem-solvingcreativity