UX Researcher
Blueprint
full-time
Posted on:
Location Type: Remote
Location: Washington • United States
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Salary
💰 $45 - $49 per hour
About the role
- In this role, you will be a key contributor on a fast‑moving UX Research team focused on evaluating and improving user experiences across productivity and AI‑powered features within a large‑scale software ecosystem.
- You will lead and support mixed‑methods research—particularly focused on AI‑assisted experiences in spreadsheet and analytics tools—by designing, executing, and synthesizing research that informs product decisions.
- Execute multiple concurrent UX research projects, including task‑based evaluations, benchmarking, and competitive studies.
- Design and run studies that evaluate AI‑powered features and workflows compared to market alternatives.
- Build, manage, and maintain a pipeline of UX research to ensure studies are delivered efficiently and at scale.
- Conduct rapid qualitative, quantitative, and mixed‑methods research to inform product direction and improve existing experiences.
- Apply UX benchmarking methodologies and competitive research approaches in fast‑paced, ambiguous environments.
- Partner with external research vendors to support participant screening, recruitment, and study execution.
- Analyze and synthesize insights from diverse qualitative and quantitative data sources.
- Balance statistical rigor with qualitative interpretation to produce meaningful, decision‑ready findings.
- Prioritize insights and translate complex findings into clear, actionable recommendations.
- Partner closely with product managers, designers, engineers, and research operations to align research objectives and timelines.
- Communicate findings clearly through well‑designed presentations, reports, videos, and other deliverables.
- Influence product and design decisions through strong storytelling and data‑driven recommendations.
- Deliver insights quickly to maximize product impact.
- Create high‑quality artifacts (presentations, videos, documents) that clearly communicate research outcomes to diverse stakeholders.
Requirements
- Bachelor’s degree (minimum) in a research‑centric field such as Human‑Computer Interaction, Psychology, Statistics, Data Science, Engineering, or a related discipline; Master’s degree preferred.
- 3–4 years of professional experience as a full‑time UX Researcher delivering clear, actionable insights in fast‑paced environments.
- Demonstrated mixed‑methods UX research experience, including qualitative and quantitative approaches.
- Proven experience conducting UX benchmark studies, competitive research, or equivalent evaluative research.
- Strong statistical understanding and ability to interpret quantitative results alongside qualitative findings.
- Hands‑on experience using remote UX research platforms and tools.
- At least 6 months of professional experience researching AI‑driven or generative AI (LLM‑based) products or features.
- Exceptional project management skills, with the ability to manage multiple workstreams simultaneously.
- Strong written and verbal communication skills, with experience influencing cross‑functional stakeholders.
- Comfort working in rapidly changing, ambiguous environments and making clear, confident decisions.
- Demonstrated ability to take direction, solve complex problems, and make thoughtful tradeoffs.
Benefits
- Medical, dental, and vision coverage
- Flexible Spending Account
- 401k program
- Competitive PTO offerings
- Parental Leave
- Opportunities for professional growth and development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
UX researchmixed-methods researchqualitative researchquantitative researchUX benchmarkingcompetitive researchdata analysisstatistical analysisAI-driven product researchgenerative AI
Soft Skills
project managementcommunicationstorytellingproblem-solvingdecision-makingcollaborationadaptabilityinsight prioritizationstakeholder influenceclear presentation