Maintain operational efficiency across business units by managing vendor relationships, supporting headcount and finance processes, and acting as a bridge between project teams and stakeholders
Serve as a business analyst for non-IT projects and ensure that project communications, metrics, and budgets are tracked accurately
Document and standardize business processes, supporting ad hoc projects, and maintaining administrative oversight above entry-level functions but below management level
Work closely with HR, Finance, and workforce planning teams to ensure accurate headcount tracking, budget management, and operational compliance
Translate project and business requirements into actionable insights

Requirements

Hands-on experience eliciting and documenting business requirements, functional and non-functional requirements, user stories, and process flows
Experience supporting end-to-end administrative processes and translating business needs into operational requirements
Proven ability to maintain project documentation, decision logs, and requirement traceability
Experience aligning stakeholders and driving consensus on project goals, priorities, and processes
Minimum 5–7 years’ experience in data analysis and reporting, including Excel, SQL, Power BI, trend analysis, gap analysis, and translating data into actionable business insights
Experience maintaining project and budget metrics and generating reporting for internal stakeholders
Ability to turn ambiguous operational questions into clear KPIs, metrics, and visual insights
Experience validating data quality and monitoring transactional accuracy
Experience in process mapping (as-is / to-be) and establishing or documenting business workflows
Ability to track budgets, expenditures, and transaction controls, and predict potential overruns with actionable solutions
Previous experience supporting headcount, HR, finance, or procurement-related processes
Experience in project management processes, including goal-setting, work breakdown structures, deadlines, and performance metrics
Strong organizational skills and attention to detail
Excellent written and verbal communication skills
Ability to work independently and manage multiple priorities
Customer service and stakeholder collaboration skills
Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods
Ability to analyze business trends and forecast revenues and expenses

Benefits

Medical, dental, and vision coverage
Flexible Spending Account
401k program
Competitive PTO offerings
Parental Leave
Opportunities for professional growth and development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisreportingExcelSQLPower BItrend analysisgap analysisprocess mappingbudget managementrequirement traceability

Soft Skills

organizational skillsattention to detailwritten communicationverbal communicationindependent workmulti-priority managementcustomer servicestakeholder collaborationdriving consensustranslating business needs