Blueland

Logistics Coordinator – DCT & Parcel

Blueland

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $65,000 - $85,000 per year

Job Level

JuniorMid-Level

Tech Stack

ERP

About the role

  • Own the day-to-day execution of parcel shipments, including DTC orders, drop-ship orders (Amazon FBM, TikTok Shop, Costco.com, etc.), and wholesale platforms.
  • Produce and monitor daily shipping reports and KPIs (e.g., on-time delivery, carrier performance, issue resolution time), analyze trends, and proactively identify opportunities for improvement.
  • Serve as the first line of response to fulfillment issues or delays, partnering closely with our 3PL to clear errors and ensure timely resolution.
  • Collaborate with the Supply Planning team to identify inventory gaps and resolve backorders.
  • Collaborate with our 3PL to track inventory levels and communicate risks related to stockouts, overstock, or misallocated inventory.
  • Support the management of BOMs and new item setup in the ERP and 3PL’s WMS platform.
  • Partner with the commercial and CX teams to manage fulfillment expectations across all DTC and drop-ship channels.
  • Provide documentation to and investigative support for the accounting and finance teams during month-end close and other regular financial processes.
  • Ensure accurate and timely routing of orders across systems (e.g., Shopify, CommerceHub/Rithum, TikTok Shop, Celigo), verifying that shipping methods, SLAs, and order requirements are met.
  • Maintain data cleanliness in ERP, WMS, and shipping platforms to ensure seamless fulfillment operations.
  • Support new DTC channel launches and promotion campaign planning through logistics coordination and system preparedness.
  • Assist in advancing continuous improvement initiatives related to parcel cost efficiency, service levels, and customer delivery experience.
  • Contribute to broader operations planning and reporting efforts through daily, weekly, and monthly performance reports and KPI reviews.

Requirements

  • Minimum 2 years of experience in logistics, operations, or e-commerce fulfillment, ideally within a CPG or omnichannel environment.
  • Familiarity with parcel shipping workflows and carriers, including platforms like Shopify, Amazon Seller Central, TikTok Shop, and SPS Commerce.
  • Direct experience working with 3PLs, including issue resolution, performance tracking, and inventory management.
  • Strong organizational and communication skills with the ability to manage multiple priorities in a fast-paced environment.
  • Demonstrated proficiency in Excel and experience working within ERP, WMS, and order management systems (NetSuite a plus).
  • Detail-oriented with a proactive mindset, strong analytical capabilities, and excellent cross-functional communication skills.
  • Passion for sustainability and enthusiasm for contributing to Blueland’s mission.
Benefits
  • health benefits
  • stock options
  • generous paid time off
  • paid holidays
  • paid civic engagement days
  • paid parental leave
  • 401k (employee contribution)
  • professional development stipends
  • remote work reimbursements
  • various discounts to like-minded companies and more.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
logisticsoperationse-commerce fulfillmentparcel shipping workflowsinventory managementExcelERPWMSorder management systemsperformance tracking
Soft skills
organizational skillscommunication skillsanalytical capabilitiesdetail-orientedproactive mindsetcross-functional communicationability to manage multiple prioritiesenthusiasm for sustainability