BlueLabs

Associate Director, Program Management

BlueLabs

full-time

Posted on:

Location Type: Remote

Location: Remote • Washington • 🇺🇸 United States

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Salary

💰 $125,000 - $140,000 per year

Job Level

Senior

About the role

  • Program execution: oversee the full lifecycle of large-scale survey research, data, and analytics programs, translating multi-layered client roadmaps into detailed project plans, timelines, and budgets.
  • Process optimization: design and implement standardized workflows and tools (e.g., Asana, Jira, GitHub, G-Suite) to track project performance, mitigate risks, and maintain high standards of delivery.
  • Cross-functional collaboration: act as the primary bridge between data science, polling, and analytics teams to remove roadblocks and ensure the rapid, smooth execution of programmatic initiatives.
  • Client management: serve as a key point of contact for client-stakeholders, managing internal and external project communications, aligning tasks with shifting priorities, and ensuring clear status reporting.
  • Team leadership: lead, mentor, and resource a team of project managers, ensuring they have the support needed to drive operational excellence across the organization.
  • Meeting facilitation: lead internal stand-ups and client check-ins, ensuring all meetings have clear agendas, documented action items, and accountability for next steps.
  • Resource management & capacity planning: monitor team bandwidth and project allocation across the division, forecasting future resource needs to prevent bottlenecks and ensure equitable workload distribution.
  • Strategic Operations: partner with Insights leadership to translate high-level business goals into operational realities, identifying opportunities to scale processes and improve profit margins or delivery speed.

Requirements

  • Experience: 5-7+ years of relevant program management experience, with a track record of progressive responsibility. Must include 2+ years of people management focused on coaching, performance development, and team scaling.
  • Technical program management: deep experience working directly with data science, engineering, and analytics teams. Familiarity with analytical concepts, statistics, or research methods is required; an advanced degree in a related field is a plus.
  • Process architecture: expertise in designing and optimizing project management ecosystems (e.g., Asana, Jira, Monday). You don't just use the tools; you architect them to drive efficiency and reporting.
  • Change management: demonstrated success in driving the adoption of new workflows across diverse teams, navigating resistance and ensuring cultural alignment with new operational standards.
  • Operational execution: a proven track record of managing complex technical projects from inception to delivery, including master scheduling, resource forecasting, budgetary oversight, and proactive risk mitigation.
  • Cross-functional influence: the ability to negotiate and build consensus across internal teams without direct authority, particularly when balancing competing priorities between technical execution and client needs.
  • Communication: exceptional communication skills, with the specific ability to synthesize complex technical, statistical, or political concepts for non-technical audiences and executive stakeholders.
  • Work style: highly organized and self-motivated, with the judgment to operate independently in a fast-paced environment while maintaining a collaborative, solution-oriented attitude.
Benefits
  • Salary: $125,000-140,000
  • Premier health, dental, and vision insurance plans
  • 401K matching
  • Unlimited paid time off
  • Paid personal and volunteer leave
  • 13 paid holidays
  • 15 weeks paid parental leave
  • Professional development stipend & tuition reimbursement
  • Macbook Pro laptop & tech accessories
  • Bring Your Own Device (BYOD) stipend for mobile device
  • Employee Assistance Program (EAP)
  • Supportive & collaborative culture
  • Flexible working hours
  • Remote friendly (within the U.S.)
  • Pre-tax transportation options for commuting to our office in Washington, DC
  • Lunches and snacks
  • And more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
program managementdata analysisproject managementprocess optimizationresource managementcapacity planningchange managementoperational executionstatisticsresearch methods
Soft skills
team leadershipcross-functional collaborationclient managementcommunicationnegotiationorganizational skillsproblem-solvingself-motivationjudgmentcollaborative attitude