Project Administrator
BlueCross BlueShield of South Carolina
full-time
Posted on:
Location Type: Hybrid
Location: Nashville • Tennessee • United States
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About the role
- Administers various projects and assists management in the overall functioning of the business area.
- Identifies procedural/system issues affected by implementation of project initiatives.
- Makes recommendations for change/development, both technically and operationally.
- Provides monitoring of key operating statistics.
- Follows up with all changes, improvements and processes to ensure compliance and effectiveness.
- Assists in the creation and implementation of work improvements and action plans for the department related to critical business processes and/or customer service related requirements.
- Assists in the creation and implementation of plans and programs to assure staff is following all established and new processes/policies.
- Prepares written instructions, presentations, etc. and administers training for staff members.
- Provides effective feedback and develops work instructions and job aids to assist the staff in understanding any impact to daily job responsibilities.
- Responds to issues or concerns from internal/external support areas.
- Coordinates activities among division functional areas.
- Prepares and analyzes specialized reports for staff as it relates to the progress of new projects and initiatives.
- Maintains effective relationships with internal/external entities by leading and participating in meetings, conferences, workshops and professional organizations, ensuring necessary information is received/delivered in order for business unit objective to be met.
Requirements
- Required Education: Bachelors OR 4 years job related work experience or Associate's and 2 years job related work experience.
- Required Work Experience: 3 years of project coordination or experience working in a project team member capacity.
- Required Skills and Abilities: Proven ability to identify resource needs, perform quality review, and escalate functional, quality, and timeline issues appropriately.
- Able to coordinate deliverables and dependencies with other groups.
- Excellent oral and written communication skills.
- Good analytical and decision-making skills.
- Demonstrated organizational and leadership skills in a team environment.
- Required Software and Tools: Microsoft Office.
- We Prefer that you have: Exceptional organizational skills with proficiency in multiple Microsoft applications (e.g., Excel, Word, PowerPoint, Outlook) and the ability to quickly learn and adapt to new systems and technologies.
- Proven ability to manage multiple priorities and tasks simultaneously in a fast-paced, deadline-driven environment while maintaining accuracy and attention to detail.
- 3 years-of experience monitoring project compliance with requirements and performance metrics, identifying gaps, and proactively escalating issues for timely resolution and adherence to standards.
- Comprehensive understanding of Medicare regulations, policies, and compliance requirements.
Benefits
- 401(k) retirement savings plan with company match.
- Subsidized health plans and free vision coverage.
- Life insurance.
- Paid annual leave – the longer you work here, the more you earn.
- Nine paid holidays.
- On-site cafeterias and fitness centers in major locations.
- Wellness programs and healthy lifestyle premium discount.
- Tuition assistance.
- Service recognition.
- Incentive Plan.
- Merit Plan.
- Continuing education funds for additional certifications and certification renewal.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project coordinationquality reviewanalytical skillsdecision-making skillsmonitoring project complianceperformance metricsresource identificationprocess improvementaction plan implementationreport analysis
Soft Skills
oral communicationwritten communicationorganizational skillsleadership skillsteam collaborationattention to detailability to manage multiple prioritiesadaptabilityproblem-solvingfeedback provision