Stop Loss Account Executive
BlueCross BlueShield of South Carolina
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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About the role
- Provides day-to-day service and support to groups/agents/account representatives.
- Gathers needed information from client/agent to complete marketing package.
- Identifies and resolves issues/problems within assigned region.
- Develops marketing plans for both new sales and existing accounts.
- May lead internal execution of renewals, changes and new group transitions.
- Resolves escalated questions, problems or issues that arise.
- Prepares client marketing materials.
- May coordinate and conduct training sessions, enrollment meetings, and site visits.
- Trains group leaders/agents/account representatives/members on appropriate BCBSSC policies, procedures, and processes.
- Assists in training of new service representatives/office staff regarding implementation of new accounts/retention paperwork/new products and services.
- Assists director/manager with special projects to include presentations to potential prospects/existing accounts.
- Prepares weekly/monthly/annual activity reports for management.
Requirements
- Bachelors in a job-related field
- 5 years customer service, underwriting, sales, marketing, and/or account management.
- Comprehensive knowledge of products, procedures, systems, payment policies and financing of product lines.
- Good judgment skills.
- Effective customer service, organizational, presentation, leadership skills.
- Demonstrated proficiency in spelling, punctuation, and grammar skills.
- Basic business math proficiency.
- Ability to persuade, negotiate, or influence others.
- Analytical or critical thinking skills.
- Ability to handle confidential or sensitive information with discretion.
- Microsoft Office proficiency.
- Department of Insurance Licensure must be obtained within 60 days of hire in state employed.
Benefits
- Subsidized health plans
- Dental and vision coverage
- 401K retirement savings plan with company match
- Life Insurance
- Paid Time Off (PTO)
- On-site cafeterias and fitness centers in major locations
- Wellness program and healthy lifestyle premium discount
- Tuition assistance
- Service recognition
- Employee Assistance
- Discounts to movies, theaters, zoos, theme parks and more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer serviceunderwritingsalesmarketingaccount managementbusiness mathanalytical thinkingcritical thinkingpresentation skillsnegotiation
Soft skills
organizational skillsleadership skillsgood judgmentdiscretionpersuasioninfluenceeffective communication
Certifications
Department of Insurance Licensure