Solutions Consultant – Live Action
BlueCat
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
AWSAzureCloudGoogle Cloud PlatformiOSITSMJavaScriptLinuxPythonServiceNowVMware
About the role
- Install, configure, and integrate LiveNX and LiveWire in enterprise and service provider environments (on-premises, hybrid, and cloud).
- Provide interoperability expertise with multi-vendor infrastructure (Cisco, Juniper, Palo Alto, Fortinet, etc.).
- Maintain and optimize network telemetry collection (NetFlow, IPFIX, OTEL, SNMP, packet capture).
- Design and maintain dashboards for network health, application performance, and security insights.
- Create custom reports and alerts for performance, compliance, and capacity planning.
- Lead design workshops, deployments, and knowledge transfer sessions.
- Translate customer requirements into scalable, high-performing LiveAction architectures.
- Train and mentor operations staff; develop runbooks, SOPs, and post-engagement documentation.
- Assist in implementing network segmentation and zero-trust architectures using LiveAction insights.
- Diagnose and resolve complex deployment, configuration, and performance issues.
- Collaborate with engineering, support, and product teams to escalate and resolve challenges.
- Analyze logs, flow data, and packet captures for troubleshooting.
- Contribute to professional services methodologies, deployment templates, and best practice documentation.
- Collect customer feedback and share insights to shape the product roadmap.
Requirements
- Degree in Computer Science, Information Technology, Engineering, or equivalent experience
- Proven experience in multi-vendor networking (Cisco IOS-XE, NX-OS, Juniper, Fortinet, Palo Alto, etc.)
- Advanced networking certifications: CCNP, CCIE, JNCIP, or equivalent
- Strong understanding of LAN/WAN architectures, VPNs, SD-WAN solutions (Fortinet, Prisma, SilverPeak, VMware/Broadcom, Cisco/Viptela, etc.)
- Familiarity with QoS, application flow analysis, and packet-level tools (Wireshark, Riverbed)
- Experience with Linux, VMware/ESXi, KVM, hybrid/cloud platforms (AWS, Azure, GCP)
- Knowledge of authentication systems (SSO, Cisco ISE/TACACS+, RADIUS, LDAP)
- Experience with RBAC, SSL certificate deployment, and ITSM platforms (ServiceNow)
- Scripting/automation with Python or JavaScript; REST API integration experience
- Excellent communication skills, able to engage with both technical and executive stakeholders.
- Hands-on experience with LiveAction tools (LiveNX, LiveWire)
- Familiarity with industry-standard network packet brokers (Keysight/Ixia, APCON, Gigamon, cPacket).
Benefits
- A Professional Development Budget
- Dedicated Wellness Days and Wellness Week
- A Lifestyle Spending Account
- An Employee Recognition Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
network telemetry collectionNetFlowIPFIXOTELSNMPpacket capturescriptingautomationREST API integrationLAN/WAN architectures
Soft skills
communication skillsleadershipmentoringcollaborationproblem-solvingcustomer engagementknowledge transferdocumentationtraininganalysis
Certifications
CCNPCCIEJNCIP