Sales Engineer
BlueCat
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Participate in product pre-sales engineering tasks including customer demonstrations, and evaluations.
- Participate in product post-sales support tasks including product turn up, training, and answering customer inquiries.
- Assist in developing partners to define the customer’s technical business problems.
- Develop best practices for end customers and channel partners to refine and research technical requirements.
- Define solutions and articulate the benefits of LiveAction solutions versus the competition.
- Learn the technical elements of proposal development and work with partners to build/expand their own ability to do so.
- Develop the proof of concept and demonstration competencies within the partners.
- Support software development engineering tasks, including customer product feature feedback, requirements definition, beta testing, and documentation review.
- Support the development of the marketing product promotion collateral.
- Develop and maintain positive and lasting customer relationships.
- Log progress and action items using Salesforce.com.
- Participate in industry events/tradeshows
Requirements
- Bachelor’s degree in Computer Science, Electrical Engineering or equivalent
- Ideal candidate has expert level understanding of communications networking operation and a broad scope of knowledge relating to networking technologies, engineering guidelines, industry best practices and market solutions. CCNP or CCIE certification a plus.
- Ability to research and demonstrate solutions ROI for the partner and LiveAction.
- Positive can-do attitude, driven, reliable, trustworthy, intelligent, and team player.
- Ability to work effectively as part of a team in a virtual office environment.
- Excellent relationship building and creative technical consultative selling skills.
- Excellent written and oral communication presentation skills, including ability to orally answer questions clearly and succinctly.
- Technical skills required include knowledge or expertise in:
- - Switching / routing setup, configuration, protocols, and use
- - Application aware networks
- - Network management, quality of service monitoring and configuration
- - NetFlow, FNF, IPFIX, Medianet, network security, and Wireless
- Able to travel approximately 40-50% of the time.
Benefits
- A Professional Development Budget
- Dedicated Wellness Days and Wellness Week
- A Lifestyle Spending Account
- An Employee Recognition Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
communications networkingnetworking technologiesswitching setuprouting configurationnetwork managementquality of service monitoringNetFlowIPFIXMedianetnetwork security
Soft Skills
relationship buildingconsultative sellingwritten communicationoral communicationteam playerpositive attitudereliabletrustworthyintelligentcreative
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in Electrical EngineeringCCNPCCIE