Sales Engineer
BlueCat
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
SFDCSwitching
About the role
- Participate in product pre-sales engineering tasks including customer demonstrations, and evaluations.
- Participate in product post-sales support tasks including product turn up, training, and answering customer inquiries.
- Assist in developing partners to define the customer’s technical business problems.
- Develop best practices for end customers and channel partners to refine and research technical requirements.
- Define solutions and articulate the benefits of LiveAction solutions versus the competition.
- Learn the technical elements of proposal development and work with partners to build/expand their own ability to do so.
- Develop the proof of concept and demonstration competencies within the partners.
- Support software development engineering tasks, including customer product feature feedback, requirements definition, beta testing, and documentation review.
- Support the development of the marketing product promotion collateral.
- Develop and maintain positive and lasting customer relationships.
- Log progress and action items using Salesforce.com.
- Participate in industry events/tradeshows
Requirements
- Bachelor’s degree in Computer Science, Electrical Engineering or equivalent
- Ideal candidate has expert level understanding of communications networking operation and a broad scope of knowledge relating to networking technologies, engineering guidelines, industry best practices and market solutions. CCNP or CCIE certification a plus.
- Ability to research and demonstrate solutions ROI for the partner and LiveAction.
- Positive can-do attitude, driven, reliable, trustworthy, intelligent, and team player.
- Ability to work effectively as part of a team in a virtual office environment.
- Excellent relationship building and creative technical consultative selling skills.
- Excellent written and oral communication presentation skills, including ability to orally answer questions clearly and succinctly.
- Technical skills required include knowledge or expertise in:
- - Switching / routing setup, configuration, protocols, and use
- - Application aware networks
- - Network management, quality of service monitoring and configuration
- - NetFlow, FNF, IPFIX, Medianet, network security, and Wireless
- Able to travel approximately 40-50% of the time.
Benefits
- A Professional Development Budget
- Dedicated Wellness Days and Wellness Week
- A Lifestyle Spending Account
- An Employee Recognition Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
communications networkingnetworking technologiesswitching setuprouting configurationnetwork managementquality of service monitoringNetFlowIPFIXMedianetnetwork security
Soft skills
relationship buildingconsultative sellingwritten communicationoral communicationteam playerpositive attitudereliabletrustworthyintelligentcreative
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in Electrical EngineeringCCNPCCIE