Inside Sales Associate, Services
Blue Yonder
Sales Representative
Blue Yonder
full-time
Posted on:
Location Type: Office
Location: Bangalore • 🇮🇳 India
Visit company websiteJob Level
JuniorMid-Level
About the role
- Manage run-rate business within assigned territories, driving incremental growth by supporting cross-functional teams
- Customer-facing role facilitating creation, processing, and execution of Statements of Work (SOWs) and Change Requests (CRs) for Professional Services engagements
- Manage contracting activities, negotiations as applicable, and oversee approval processes for assigned deal segment
- Collaborate with Client Partners, Services Pre-Sales, and Project Management to ensure scope, pricing, and deliverables are aligned
- Provide weekly forecasting and reporting to sales and services leadership on deal pipeline, volume, and trends
- Engage routinely with account teams and customers to ensure commercial documentation meets expectations and identify expansion opportunities
- Ensure all SOWs and CRs comply with internal policies, legal guidelines, and pricing rules before approval
- Maintain accurate, organized records of commercial documents, approvals, and communications for audit readiness
- Support maintenance and improvement of templates, checklists, and tools used in commercial document creation and processing
- Gather feedback to identify pain points and propose process enhancements; proactively identify, escalate, and resolve customer issues
- Optimize time-to-contract by streamlining deal desk workflows, reducing turnaround times, and continuously improving processes and documentation standards
Requirements
- 2+ years of experience in a customer facing role – renewals, consulting, delivery or similar
- Preferred: Bachelor's degree in business, Information Technology, or related discipline
- Background in Professional Services or Customer Success is an advantage
- Experience supporting services or SaaS-based offerings
- Exposure to sales enablement functions is a strong plus
- Familiar with CRM tools such as Salesforce
- Customer-centric thinking to maintain satisfaction while driving efficiency
- Excellent verbal and written communication skills and presentation expertise
- Strong interpersonal skills and collaborative approach with cross-functional teams
- Demonstrated ability to understand customer needs and manage recurring deal cycles
- Continuous improvement mindset; experience using Generative AI tools highly desirable
- Familiarity with supply chain processes and systems is a strong plus
- Flexibility to support regional time zones and collaborate with global teams
Benefits
- Culture built on collaboration, respect and having fun whenever possible
- Diverse, inviting and inclusive culture
- Role with high visibility across sales, services, and customer success functions
- Opportunity to help build and scale the foundational transaction business engine
- Collaborative work culture prioritizing customer outcomes and continuous improvement
- Supportive colleagues committed to helping each other grow and share knowledge
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
contract managementnegotiationforecastingreportingprocess improvementcustomer successSaaSsales enablementGenerative AI
Soft skills
customer-centric thinkingverbal communicationwritten communicationpresentation skillsinterpersonal skillscollaborationproblem-solvingflexibilityorganizational skills
Certifications
Bachelor's degree