Senior Merchandizing Ops Solution Architect

Blue Yonder

Solution Architect designing and implementing merchandise management solutions to meet client needs at Blue Yonder. Collaborating with cross-functional teams to drive business value through effective supply chain management solutions.

Posted 5/13/2026full-timeRemote • Texas • 🇺🇸 United StatesSenior💰 $114,103 - $143,896 per yearWebsite

Tech Stack

Tools & technologies

CloudERPSQL

About the role

Key responsibilities & impact

Works across a broadly cross-functional, cross-solution team to design solutions matched with each client’s specific business needs
Engages with business and technical stakeholders to understand requirements and deliver solutions that drive business value
Models positive interaction with other internal groups at Blue Yonder and acts as a key contact for functional discussions as it relates to the Merchandise Operations solution
Provides oversight and mitigation to help manage escalations from Tier 1 / Tier 2 Blue Yonder customers
Interacts directly with Blue Yonder’s Merchandise Operations customers to develop a strong relationship and a clear understanding of processes, functions, integrations, etc.
Demonstrates excellence in service delivery to maintain a high level of customer satisfaction (CSAT)
Provides guidance on Root Cause Analysis process to help team reduce ongoing and repeat Incidents
Proactively suggests and gets involved in organizational initiatives contributing to the global processes to achieve success for Blue Yonder, its associates, and customers
Conducts functional analysis sessions with clients and/or the project team to understand the functional and technical needs of the client and develops business solutions to meet those needs.

Requirements

What you’ll need

Bachelor's degree (or higher) in relevant discipline
Minimum 5+ years of experience in implementing, designing, testing of Merchandise Operations solution (or similar solution)
In-depth knowledge of merchandising software solutions and data models
Knowledge of business processes in the Supply Chain Management discipline
Experience understanding and integrating data between numerous Supply Chain and Merchandising applications.
Excellent computer skills with in-depth knowledge of operating systems, client/server technology, ERP systems, Integration, Cloud, Middleware technologies and applications
SQL Plus skills with ability to drill deep into Merchandise Operations data
Basic knowledge of the Customer Support function, preferably in Supply Chain Execution/3PL

Benefits

Comp & perks

Comprehensive Medical, Dental and Vision
401K with Matching
Flexible Time Off
Corporate Fitness Program
A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Merchandise Operations solutionSupply Chain ManagementSQL Plusdata integrationfunctional analysisRoot Cause Analysisservice deliverytestingdesigningimplementing

Soft Skills

customer satisfactionstakeholder engagementcross-functional collaborationrelationship buildingproblem-solvingcommunicationorganizational initiativesoversightguidanceproactive involvement

Certifications

Bachelor's degree